On the first day the greeting from the staff was wonderful, they were great right through the stay, very warm and everyone had a sincere smile on there faces. The food was good until dinner, then were seeing the same things and some of the meats were just hard to chew, very rubbery. We got an upgrade to our room cause we were celebrating our 19th anniversary, we choose there because that's were we honeymoon. Thank you RIU for a wonderful time see you next year.

The room wasn't quite clean but we over looked that, at one point we didn't get any wash rags, we called and the front desk staff and they said that they could let housekeeping know when they started work but it never came. There was a live roach crawling on the bed ,good thing I am not afraid of them.

The property was gorgeous! It was clean and well maintained. The staff worked so hard to make sure that you had everything you needed at all times. The nightly entertainment was the best. I loved the shows and dance parties. It was fun for all ages. Prior to booking this trip, I read all the poor reviews about the food and was a little hesitant to book. I am so glad that I ignored those reviews because I thought the food was delicious.The buffets had endless choices and I had a hard time deciding on what to eat because it was all so good. Be sure to make dinner reservations to the Steak House and Kulinarium restaurants upon arrival. The bbq chicken by the pool was also a favorite. Overall, my sister and I loved every minute of our 8 night stay. I wish that I was still there.

If I had to choose something, the bed was a little hard but I got used to it.

Everything was amazing . Most of the staff was welcoming ‼️ hats off to Ashaney , Daniel & Nitini for making our stay a time to remember. They deserve the upmost respect 💯 we felt sooo much comfort being around them they made sure we had a great time they looked out for our safety & they made sure we was well taken cared of . Those are the people that made the Riu experience what it was for us .

The food was great but it was mostly cold for everything we went down to eat even if we tried going early

My favourite part was the room. The beds were so comfy and the room itself was very clean. The shower was so nice I didn’t want to get out 😅. The view was immaculate. The staff was usually very pleasant and helpful.

The food was mid. Nevertheless there were a lot of options at meal times. The jerk chicken from Pepe’s was the best thing I had and it was the only thing that was piping hot. I wanted to try the Steakhouse but the reservations were full.

Loved the different restaurants and food choices, the nightly entertainments, the pools were awesome, and having a gym while on vacation is also very convenient. The staff was also excellent and admired Latifa at reception she was awesome, and her hospitality showed she loves her job.

The factor that it was just one elevator working whilst the hotel was full to its capacity .

The food, including the optional restaurants was only fair. Breakfast buffet was the same everyday and the omelet station wait was too long.

See above.

Relaxed vibe with all facilities within close proximity and easy access to each other. Lovely beach. Not overcrowded. Helpful and friendly staff. Spacious bedroom. The entertainments team and housekeeping staff were awesome.

Mini bar in room only offers water, coke, fizzy orange and beer. No sprite, ginger ale or alternatives to Coke and no juices. Limited food offering in the last hour of service, eg I went to the jerk chicken hut 40 minutes before it closed and they had already run out of chicken and the buffet hall had very little left when I went at 9pm even though it doesn’t close until 10pm.

I had no problem with the location, and the breakfast choices were excellent!!

It’s hard to say, l will look more closely on my next visit

Breakfast and location was very good

The front desk staff when checking in can be a little me nicer and helpful

The staff were the most Polite & lntelligent People i have ever come across & i have travelled many places over the last 40 years. Best Customer Services i have ever seen. Red carpet treatment for the Guests was Spot on. The in house Entertainment Professional & was Absolutely Fantastic. The food was Delicious & to everyone Palate. Beverages on tap. The Amazing Wonderful views at night takes your breath away. Jamaica is truly Paradise on Earth.

The only thing I thought they could of done better. A in house Barbershop for the Gentleman. They had Hairdressers for the Ladies. The All White Party coming up & I had to go into town St Ann Ocho Rios for haircut & shave. That turned out to be rather exciting & pleasant day. I got to experience what life is really like in Jamaica outside of Riu hotel. The local people really looked after me. I was safe & secure & felt the genuine love of the People. Amazing experience! I will remember for the rest of my life. The only thing I didn't like was having to leave.