The meals were our favorite in all of Japan. We loved the 10-course teppanyaki dinner, breakfast and afternoon pancakes. The hotel staff were extremely nice. We didn't speak Japanese but they had an English-speaking staff member. The onsen was fabulous too.

Nothing!

A place to relax in . All the experience exceeded my expectations. They had treats that were not mentioned in booking like panckes in the afternoon, happy hour, free juice/ tea etc , puding in the evening and even a short traditional performance The staff went out of his way to accomodate my dietry restrictions. All food served in an elegant way. The public onsen was clean and pleasant actually i had it to myself. When using the outdoor they give you a special towel to cover yourself The private onsens also were clean nice and pleasant The shuttle bus to and from kagaonsen station very convenient Overall excelent

Amazing ryokan located in the picturesque Yamanaka village. The staff was very professional and caring. The room was spacious, with coffee and tea sets ready to use. We enjoyed the onsen, the yukatas, the afternoon pancakes, the evening drinks, the geiko performance and everything else very much. The food was delicious, both in Kissho and in their Sister hotel (free bar and unlimited tempura there). Honestly for everything we got the price was very reasonable. We even got a special celebration with cake, drinks and gift for my husband's birthday.

Everything was great.

Nice town with many shops and very walkable. Nice path to walk along the river. Great cooking lesson at Sankaido confectionery shop. Food plan provided great meals, but we would like to have had a few meals in town. Transportation to and from Kagaonsen train station was free and very convenient. Room was spacious with a nice sitting area.

Meals ( breakfast and dinner) were a bit heavy for 5 days in a row. We would have liked some lighter fare on occasion.

The breakfast is suitable for us, the quality is good. I drunk the night before and ate the salted fish with congee, it is good for stomach. Delicious. Because I got the hotel around 4:00p.m., it is almost full booking for the private hot spring, I can't share the comment for 3 private hot spring pools. Free pancake, coffee & juice, free beer(during Happy Hour), free dessert are good. I spent around 55,XXX Yen for one night and the dinner is quite good. If the beef (or steak?) is hot(just warm), I will give higher score on the food. Overall is good for the dinner. The room is tidy and the bed is set up ready after dinner. The shower room is big and with a hot tub, the tub can be enjoyed with 2 ppl. Overall is wonderful!

When we left, a owner (or supervisor?) was still talking on phone in front desk. There is no other staff to say goodbye or help us to check out. I just left the key on front desk and took the luggage to my car. When I put on the luggage, there is a staff occurred suddenly and said goodbye to us, it made me laugh~~

Everything The hotel staff Asmidah from Nepal is an absolute ⭐. She took such excellent care of us.

The hotel spoiled us with complimentary freshly made pancakes, puddings, all day free flow coffee/espresso/cappuccino, soft drinks, deserts and geisha performance. We kept relaxing in the hotel till we have no time to explore the town. We spent all our time in the hotel.

All the little touches eg the private onsen, the Geisha show in the evening, free coffee in lounge, lovely traditional Japanese room, traditional Japanese dress provided & the free shuttle bus to the station.

We found the breakfast a little challenging.

Nice traditional onsen with futon. Like the outdoor private and public onsen (I had it all to myself). Not too crowded. Good that there is a shuttle bus service to station. Near gorge.

Quite some distance from station. Food was average.

Great food offering both breakfast, afternoon tea, and dinner. Superb Japanese hospitality throughout our entire stay.

Breakfast hours end too early. Not suitable for late morning persons.

Friendly staff everywhere. Free Yukata rental and plenty of options, including sizes for kids. Nice and quiet onsen. Classy building overall.

We had Kaga cuisine option (I think it is Kaiseki). It wasn’t bad, but we definitely expected more from a ryokan at this rate. The walk to Main Street is a bit fair compared to a few other hotels.