This a one of the nicest hotels we ever stayed in (and we are spoiled travellers, frequenting Four Seasons, Ritz-Carlton, Mandarin, Okura, ....). Everything is just right. We stayed in an executive suite in the Sunset Wing. This wing is the one you need if you look for a quiet and peaceful stay with tremendous views. The Ocean Front wing is more a resort style wing, perfect when you are traveling with kids. The dining at Shroux (luxury innovative) and Aomi (japanese) are high level and in the quiet part of the hotel. Great stay. We will definitely go back. 11 on 10 points.

Nothing in the Sunset Wing. Accept children’s noise in the breakfast, pool and dining area’s in the Ocean Front Wing.

Good infrastructure, nice rooms, very good breakfast & excellent SPA.

Of course you should always respect the local culture of any country. But some of the rules in the hotel are difficult to understand. It is forbidden to show any kind of Tattoo at the Pool area. At Easter they were selling some kind of Donuts at a little Hawain Market and then prohibit to eat the Donuts at the pool (though you can order other food at the pool). And finally they remember you that you are only allowed to move your sun chair maximum 50cm and ask you to move it back otherwise. This lack of flexibility is not very customer orientated for international standards.

An exceptional hotel with outstanding hospitality and excellent service. Coupled with very comfortable rooms and superb facilities this makes the Halekulani Okinawa a truly 5 star hotel and relaxing experience. We enjoyed 7 nights here as a family of four after a busy 2.5 weeks sightseeing across Honshu and were so pleased we picked this hotel to finish an amazing holiday. We were fortunate to have warm sunny weather which always helps. Having spent 10 years working in the travel industry at the start of my career and visiting some of the best hotels and resorts worldwide, I would thoroughly recommend the Halekulani Okinawa.

Hard to say as we had an exceptional experience, The outdoor pools are a little ‘fresh’, they could with some heating, but appreciate we were early in the season. The resort is a little isolated (which will be a positive for many) and I would definitely recommend hiring a car if you want to get out and explore places like the world class aquarium, Naha or the Peace Memorial. On site dining options can be pricey when you are looking at breakfast, lunch and dinner for a family of four, all at the hotel. There are some cheaper, casual dining alternatives within walking distance of the hotel.

Excellent service, attention to the client with details that matter. Very kind, helpful staff. Amazing view on the ocean. Really good bar and restaurants. Room was very well designed and equipped. Cleaning service almost twice a day.

If we need to identify things that could be improved: Would have loved a wider access to swim at the beach.

The room was huge. There is a walk in wadrobe, huge bathroom. There is turn down service and valet which cost 2000 yen per night if you are driving. The staff pays attention to details, for example by giving cold bottled drink in the car when we need to use the car. The room size, location and amenities were great. If you want a luxurious resort stay, you can consider Halekulani.

Maybe it was a little far from the main attractions. It would be good to have a clock in the room but we can understand, the resort is for relaxation and looking at the clock and timing would not help.

-Beautiful hotel, brand new -The staff was amazing, extremely nice (especially with our 1-year old daughter) -Breakfast buffet was perfect -Meals at the House without a Key and Aomi restaurants were delicious! -Rooms were very clean and very comfortable -Private beach was very nice

The only issue we had during our trip was that it was very difficult to book a table for dinner, especially with a one year old baby. On the first day of our arrival we were shocked to hear everything was fully booked, so we had to rush to find a place nearby where we could have dinner. On top of that, the reservation system needs to be revised: you can book tables for dinner from the ipad in the room. When I entered 4 adults and 1 baby, we could only get a table at 5pm or 9pm…but when I entered 4 adults only, we could book it for 7:00pm, and the staff had prepared the baby chair and cutlery nonetheless.. The system needs to be changed.

We stayed at the coral suite at sunset wing - very spacious, clean and stylish suite with breathtaking view. We woke up to amazing, transparent ocean and clear blue sky each morning and we can directly enjoy the sunset view from our bath or on the lounge chairs on our balcony. Service was wonderful - helpful and friendly staff. We enjoyed breakfast a lot - buffet restaurant offers wide selection with good quality. Aomi was also nice with traditional Japanese breakfast. We did not try Shiroux.

The opening time of the pools are quite short. The dinner options were quite over priced and difficult to book. Breakfast queuing system is supposedly convenient and saves you from physically at the restaurants, but in fact it is a bit of a hassle to have to register in the morning and constantly check your phone for queue progress. If you have plans in the morning, the queue is a big problem. I would suggest waking up at least 1 hour before your preferred breakfast time slot to register.

The Halekulani is perfect in every way! From the moment we arrived until the time we left we were taken care of by the excellent staff. The rooms are spacious and beautiful, the service is top notch and the breakfast buffet in the morning has a wonderful variety and is delicious. We asked for a couple recommendations for dinner off the property and they were spot on, especially the Okinawan dinner! We cannot say enough good things about this special property other than a must stay of you are visiting.

There is nothing negative to say about the property. We did rent a car which was a great way to get around the island and experience the other neighborhoods. I would recommend this if you are able to do so.

Service was outstanding. The staff do an amazing job of organising activities external to the hotel. Hotel was beautiful. They have done a good job of having a family/kids side and then the sunset side which is more suited to adults. Very clean hotel, great turn down service, very comfortable bed and pillows. Loved that you get pyjamas, a beach robe and a bath robe. If you book a villa you have access to lots of additional facilities eg free flowing champagne, afternoon tea etc.

Excellent service and very relaxing atmosphere. Staff are highly professional and very tuned in to customized service i.e. attentive but not intrusive. Rooms were extremely spacious and property was well maintained Appreciated the little touches such as a small token during our anniversary stay.

Variety and cuisine during lunch hour is limited especially considering there aren't many good restaurants within walking distance. However, the food at the restaurants within the property, though limited, was delicious.