Taoya Akiu is, in short, fantastic. Location is 2min walking from the bus stop from/to Sendai, but to get there and from there they offer a free shuttle bus (require reservation, ideally now than one day before). The few attractions in the area are all reachable by walking. The resort is huge but services are distributed well and moving around is efficient. Basically everything is included in the price and offered as part of the staying: there are free drink -including alcoholic beverages- and snacks, you can choose your yukata among the different colours avaliable. There are multiple relaxing areas which are all nice and cozy, and there is even a shop inside. The onsen (baths) are gorgeous as you see in the pics. There are 4, two indoor and two outdoor that are assigned in pair to males and females, switching every day (this is standard for Onsen places) so you can try both even if you only stay one night. Check in and out are quick and staff is polite as always in Japan. Both dinner and breakfast are buffet style with quite a huge selection. The room is amazing, large for Japanese standards (and I mean really large) and beautiful with beds in a japense style section in the middle of the room. Super recommended.

Classic onsen hotel, and an excellent chance to soak in the geothermal water at Akiu. Very helpful staff (N.B. not all staff speak English, but Google translate is very helpful.) The buffet dinner had lots of good options (though, again, take your smartphone so you can translate the labels.) Quite good value, when you consider the included meals. I didn't realise there was a shuttle service available from Sendai JR station - it is possible to get to Akiu on a public bus, but it takes a while, and isn't very regular.

I didn't think the choices available in the included alcohol package were that good - I'd have been happier to pay slightly less for the package, and be able to pay additionally for anything I wanted to drink. Check out time of 10 was a little earlier than I'd have liked (I could have spent a little longer in the baths.)

TAOYA Akiu is a excellent Japanese onsen hotel near Sendai. The room is super clean and the size of the room is perfect for small family to live in. The food is delicious especially the Japanese cuisine. The hotel offers the free drinks to all guests all day.

The hotel is about 30 mins driving distance from Sendai train station and offer limited shuttle bus service to guests. If people miss the shuttle bus , you have to take public transport to the hotel. It could be good to provide more shuttle bus service to guest arriving or leaving from Sendai

The Onsen feeling, the facilities and the free snack bar is FOC to guests so we can enjoy freely

The staff when the first time check in, the Japanese lady who greet in the front and the lady who take care our check in. They are not really polite and they can't speak English at all but even they didn't show a hospitality gesture to me as foreigner guests. Their attitude is ruined up our check in impression but by the time we stay several days finally we can feel the hospitality of others staffs in the FO, Onsen dept and housekeeping department. If I can suggest you to check the old Japanese greeter and the Japanese lady in FO, she can't even smile and never showing hospitality at all with less English which is still ok if she can show at least polite Japanese gesture.

Taoya Aiku is a beautiful hotel. The lounge provide free drinks and snacks through the day free. Breakfast and dinner are buffet style. Very generous spread of Japanese cruisine, small corner of Italian, soft drinks, beer, coffee/tea, wide variety of soda to mix on your own for both breakfast and dinner (of course no beer during breakfast). There are also massage chairs, a beautiful library, table tennis and karaoke room, all free but need to reserve with the front desk. A perfect place to rest and relax without need to venture out. The onsen is big and spacious, has both indoor and outdoor. The room was slightly older but is well kept. We booked a big ryoken room for 6 of us to spend 3 nights together. This place is not within walking distance of train or bus station and definitely need to drive unless you are planning to take their shuttle service. All the staff only speaks Japanese and majority of the guests are local. Nice because more privacy and quiet environment. It is a very nice hotel which emphasise on comfort and style.

I think their room needs to be upgraded to match the hotel luxurious entrance, lobby and interior design. And is good that they do not have mass volume tourist that may spoil the quiet embience and tranquility. Their indoor onsen is not very well designed because the cold air escape inside which makes it quite chilling during winter. I was quiet surprised to see the top window open slightly which might be the cause of the cold air. Overall is a good experience for me and we all enjoyed our stay for the 3 nights.

We loved everything about our stay. The staff, the facilities, the room, the food, the baths, enjoying yukata life. We have been travelling around Japan for weeks and this place was the first place to feel like a relaxing holiday. We were a little concerned given the cost that we wouldn't find it worth it but we loved it and only wish we could have stayed longer. A very memorable time

We loved everything

We booked a half board accommodation, include buffet breakfast and dinner, afternoon light snack with free flow of drinks. Huge room with good view. Onsen is spectacular. hotel staff are extremely friendly and helpful. Free hotel shuttle bus to Sendai station, need to book in advance.

breakfast and buffet spread are the same everyday , get bored after two days stay .

The ambient motivates you to relax. The thermal baths are for men and women separated from each other. They change everyday the assigned gender to enjoy both. The food is served as a buffet and is delicious. They serve typical dishes from the region. You enter the place and you don't want to get out.

Everything is written in Japanese characters. But if you are lost, you can ask the staff, and even with hand signs they help you immediately and with a smile in the face.

The all inclusive dinner and breakfast buffet were delicious! Quality was great with lots of seafood options and local delicacies.

Checkout was really early at 10am. One more hour would have allowed us to sleep in a little, have breakfast and enjoy a last dip in the onsen.

Facilities are amazing. Rooms are excellent. Buffet incredibly good quality and taste.

Little English language support through the facility. There are wonderful whiskey selection in the main room but it is just for show. Included alcohol is meh. Bath pools are a little small