Clean,big enough,friendly,this is a good choices if you’re looking for a budget friendly and clean space.The transportation is also quite convenient,there’s bus stops just 1min walks,and 5-10mins walk to Matsubishi Department store ,5mins walk to Tsu Castle which is truly recommend Tsu city hall should make it as a good tourism spot!

They only provide basic Japanese and western dishes,But to me it’s good enough especially in Tsu.You got coffee,tea,soup,bread,salad….etc..Don’t be picky.

The hot spring is very nice. The hotel is newly renovated. So the rooms are clean. The breakfast is nice too, although not many choices but is sufficient , got some nice choices like fish sashimi. We dont like the waygu beef slices, so so. But they offer steamed tofu, steamed egg, curry, and udon are very good. Wish they offer fresh grind coffee instead of those instant coffee . We like how shower room is separate from the toilet. It gives each other some privacy and avoid the need to fight over the bathroom or toilet.

Unfortunately the air conditioning broke during our stay for our room. And unable to give us another room to stay.. is not the cold that bother us the most. It is how stuffy the air in the room as you can't open the window. We end up opening our room door most of the time. They did offer to give discount on our room. The staff service level I can say is so so only. Can't say is exceptional good or extremely bad. Feel only giving their basic minimal effort. Not go for extra mile like some other Japanese hotels we stayed at.

The hotel was easy to find from our google maps.The staff were very helpful and greeted us with their warm smiles. Our room was very clean and tidy. We enjoyed the hot spring bath inside and outside plus the spa was so great it really pampered ourselves. The breakfast was extra delighted but I wish some fruits should be added up. Over all the hotel, the staff and their services were… THUMBS UP👍👍👍🥰

Nothing in particular

The staff at reception were very friendly and helpful. Will highly recommend this hotel to all friends. Hotel has a great atmosphere and is very inviting. 5/5

Staff were accommodating and flexible. Clean rooms. Would recommend for a short-term stay.

I didn't get to try the breakfast. I wish it would have been clearer how to have an early morning breakfast.

Spa was very nice! The common area is also good.

The room is a bit small, but it is normal in Japan.

It's good place to relax for awhile

The parking place

Completely renovated.

Crew is so nice to us

We wanted that able to control the air conditioner as we want It was little hot in our room And i couldn’t find note paper and pen

I like the hotel is clean and the front desk staff is polite.

Lack in amenities in the room,first time to use the sauna and i disappointed lack of showers and lockers you have to wait long and use it fast.I don’t think you can call it relaxing much better to use the hotel bathroom but as i said no amenities inside the room.And the breakfast idea, what’s the use of your tray if you wouldn’t allowed customers to use the tray to bring food on the table,you have to go back many times to the food counter because the staff won’t allowed to use the stray mendukusai ne.