Everything was perfect, the staff was very polite and very helpful during our stay. The facility was very clean, I have traveled to many countries and for the first time I saw that the sheets smelled clean. The hotel employee Benart helped us a lot and met our every need immediately, Benart especially thank you very much.

Nothing

The location is just perfect. Peacefully located just 3min of the city center. Very beautiful rooms and friendliness of the staff is what I will remember the most. Airport transfer they booked for me and also to the busterminal, aswell did I receive a free late check out, due to circumstances ( had nothing to do with the hotel) and just having a lovely conversation with the receptionists was just interesting to learn more about their country. I think Kosovo is definitely a place that is still underrated, but for no reason: accommodation is great and sustainable and the people are just amazing. Thank you so much I will be back 🙏

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Very centrally located - short walk around the corner and you are in the middle of the city. Friendly staff - smooth check-in, small issue I had resolved very quickly. You can order taxis from the reception too, which I used to get back to the airport. Spacious room, comfortable bed - lots of room for storing clothes, nice bed Modern tv - can access YouTube, Netflix from the room Complimentary water, tea and coffee

Choice of teabags - no black tea in the room, which would cater better to the British taste No milk - not a common choice in Kosovo to have milk with your tea but you can still get it (to be fair, I did not ask for either and these may be available)

Great location, very central. Room was immaculate, very comfortable and very stylish. The breakfast, which was included, was great. All of the staff were amazing - friendly, welcoming and helpful. They organised a brilliant day-long tour for us with a local company called Tour Kosovo www.tourkosovo.com. The guide Jenton Shkodra was brilliant, a really knowledgeable and engaging person who took us to some great sites around Pristina, it was the highlight of our trip.

Nothing at all.

Everything was better than we expected incredible place would come back again and again!

We really enjoyed our stay at this clean, modern hotel. The staff were incredibly friendly and helpful, and we particularly appreciated their help in arranging a taxi to take us to the Bear Sanctuary and Gracanica Monastery, as well as our taxi transfer to the airport in the early hours of the morning. The hotel is in a great location for exploring Pristina - it is only a couple of minutes' walk from the main pedestrianised boulevard through Pristina and is within walking distance of the main sights and attractions in the city. It is also near to lots of bars and restaurants, including the Soma Book Station which is less than a minute's walk. The room was clean and spacious, and the breakfast was fantastic with your choice of how you wanted your eggs cooked. All in all we had a comfortable stay at City Inn.

Very close to amenities. Grocery store, restaurants and shopping all within a 5 minute walk of hotel. Parking can be free if you are lucky. If not, there's lots of paid parking across the street at 10 euros a night. Breakfast was good. Bed was comfortable.

The air conditioner was not turned on for the hotel, so the room was very hot as the season was changing from winter to spring.

Very nice, clean, and new hotel. Location is perfect right in the city centre, and paid parking is available in front of the hotel for €10/24h. Also the staff gave us very good recommendations about restaurants.

Two thing could be improved. 1. Breakfast is until 10:30, but after 10 the buffet is almost empty. You need to ask for everything before they refill. Als the non-fresh items. 2. The max shower temperature was not as hot as I would have preferred.

Lovely new hotel, great location, just off the main pedestrian street with heaps of restaurants, bars and supermarkets close by, but in a quiet location. Nice clean room, comfy bed and plenty of pillows. The staff were fabulous, all spoke excellent English and were very helpful and caring. Good buffet breakfast, and you can ask for eggs and coffee and they will make them fresh for you.

Right from the moment at reception until we left, we were treated well by the staff. They were friendly and spoke English well. Our room was modern, attractive, clean, and mostly quiet (one evening there was some noise from a nearby pub but it didn’t keep us awake). beds were comfortable, and the shower was great. Breakfast was excellent. We would definitely recommend a stay here. It’s not really in the square but near enough.

There really wasn’t anything we didn’t like. We would love it if all these little hotels had softer pillows but hard slabs of foam rubber appear to be the norm.