A very nice quiet modern hotel, cool and fresh after a long road trip from Khujand Tajikistan via Uzbekistan to Osh. The rooms are not large but clean and comfortable. What really made our experience most memorable was the wonderful Zurra at reception. This polite, efficient young lady was so helpful in arranging a taxi pickup at 0600 for the long >10 hour drive to Bishkek. She undertook to confirm all the details the previous evening saying she would let us know once it was done. Later that evening she knocked on our door and gave us all the details typed out on a piece of paper - the name of our driver, the type of car, registration, the cost. The following morning she checked us out of the hotel and gave us each a doggy bag with food for our long journey! We were so impressed. She had only worked there 2 weeks. We wish her well

Maybe more choice at breakfast but it was OK.

I had a mixed experience during my stay at this hotel. The location was convenient and the Wi-Fi worked well. The staff was friendly and helpful, and the breakfast was fantastic.

However, I was disappointed by the consistently unpleasant smell of the towels and the noise from the sewage (Maybe only in my room). The lack of a comfortable shower due to extremely hot water was inconvenient. Moreover, the bathroom switch was out of order, making it impossible to turn off the light. I reported the issue on the first day, but it remained unresolved throughout my entire stay. Additionally, it was frustrating to have to pay for coffee from the coffee machine after breakfast.

It is a „cosy“ Hotel to feel welcome in general. The staff is friendly, the rooms have a good size and are well equipped, especially the USB sockets everywhere are a nice „plus“

The radiators are not working and the heating is done by A/C, this was pretty cold, especially the bathroom is not heated at all… the breakfast could be improved, too…

Size of the room, sofa, location, breakfast One of the best breakfast i had in Kyrgyzstan

Although there was some technical issues with the AirCon during the first night, the hotel personnel managed to solve the issue and acted according to the comfort of the guest

At first I had a room facing crowded street and it was too noise in the room, so I asked for another room and hotel staff upgraded it with deluxe, where I had two awesome nights. Personal at the hotel pretty awesome and rooms are really good compared to other hotels in Osh

Good location, quality and price matched well (ordered in advance with a genius discount), the staff was friendly. I liked the welcome letter and sweets prepared for me as a welcome compliment. Already recommended to my local colleagues.

Friendly staff, with good English knowledge, great buffet breakfast, nice room and bathroom. It is a bit far away from the bazaar and Navoi park, but yando taxis are very cheap and the staff helps you to organize one.

The breakfast was the best we'd had on our trip up to that point. The staff were helpful and friendly and spoke good English (and Russian).

Very spacious comfortable rooms, great breakfast, cosy restaurant/ cafe opened long hours.

It's not easily accessible for people with walking disabilities.

Breakfast was good.

The rooms are not sound proof. I couldn't sleep properly at night. It was so noisy. I could hear the entire conversation happening in front of my room's door around 3 am in the morning. At first I got really scared.