Safe to say my expectation were exceeded. The rooms were refurbished. The room interior was nicely done. Even had wireless chargers for each side of the bed. Water pressure was excellent. There was iron and ironing board provided. Laundry bag were also provided. 2 of toohbrush sets and soaps. Body and hair shampoo 1 each. Two big towels and one small towel. 4 pieces of cotton buds. 2 extra pillows were given in the wardobe so there's 4 pillows overall. Windows were big so we had good daylight. Decent amount of tv channel. So overall is good value for money.

Fridge wasn't cool because the temp was set at 1 and water was seeping out. Adjusted the fridge temp but was still not cool for a while. Didn't check it the next morning because we forgotten all about it. We just make do because we were only sleeping there for 1 night.

I used to like omelette, crossaint, wedges and the fresh milk for breakfast in Pine Tree Hotel. The location are very suitable and comfortable for customer to enjoy breakfast there.

What I don't like is Pine Tree Hotel does not provide enough soap for customers to use. I hope the hotel side can provide larger soap containers that are suitable for filling more soap, not just soap in small bottles and small packets. Thank you.

Room - everything worked well except the fridge in one of the rooms. Cleanliness is very good. Breakfast - excellent variety with excellent taste. Nasi dagang, nasi kerabu, mee bandung and laksa johor were pleasant surprises. Kudo to the chef and kitchen crews. Location - good, wish there are more restaurants around Staff - excellent attitude, very friendly and very welcoming

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Location: The hotel is located right at the northern edge of Batu Pahat town. Easy to find and one can access the hotel without the usual hassle of negotiating traffic jams within the city. There are a few durian stalls along the Batu Pahat - Yong Peng Road. They sell good durians at a fraction of the prices within the Klang Valley. It took me less than 15 minutes from the hotel to reach the durian vendors. There are a few good coffee shops in Batu Pahat town, easily accessible from the hotel. There are 2 good biryani outlets in Batu Pahat town. Both are only a few minutes from the hotel.

The room I occupied is big. I think another device 18" will make the room feels a lot roomier.

The bed was super comfortable and there were extra pillows. The blanket was comfortable too. The water pressure was strong and the hot water was up to temperature. Another plus point was the breakfast; where it was surprisingly good.

The television channels were a bit of a let down. There were limited breakfast choices but what they had, they did it very well. There was no elevator access to the parking space so luggage had to be hand carried up a flight of stairs.

The hotel staff shows dedication in delivering their work and excellent hospitality. Love the Batu Pahat view from the room.

Booked in a queen and single bed, the rest of facilities are adequate except for lack of power points for charging. Only one available at end corner of the room for hp charging, ironing, laptop charging and boiling water.

The 3 rooms we had were comfortable & clean. The breakfast spread was excellent, salute to Pinetree chefs! (Incl local dishes, good selection of bread/buns), staff were friendly & helpful.

Not too important, the phone lines in 2 rooms were faulty. Toiletries can be provided more for twin sharing rooms, 1 small rube of shower liquid wasn't enough :(

Clean, well maintained, working tv, staff were polite and helpful. Hotel has basement parking which was good even though the parking spots were quite tight.

There was a weird smell in the room. Hard to describe but was like the smell at a chicken barn. Aircond had a faint creaking sound when set to swing but not a big deal.

Staff were friendly, always greet with a smile. Always ready to serve, helpful to offer advice and directions to places. Even allow me to bring back food to room when my mother was unwell. Excellent!

Fridge was dirty with yellow stains, dust, and flooded with water. Toilet seat was old too.

The room was clean, and neat. Not too big or too small. Basic amenities like drinking water, toothbrush and others are provided. The breakfast was decent and food was adequate. Parking was easy as there was inhouse parking. The location is good and near to eateries. The airconditioning was good.My room had an excellent view of Batu Pahat. I had the sun set and sun rise into my room. That was great.

The water heater is either not working properly or bad. I had to take a cold bath at night. While the breakfast was adequate, perhaps the hotel could consider supplying salt and pepper on the table.