The hotel was overbooked for Raya and we did our reservations way earlier. But they admitted their mistake for the situation and gave us an upgrade to a bigger room and bed (family suite). So we're content with the offer and glad it was sorted out.

Just maybe the hotel needs to do pest control for cockroaches. Yet just found 1 small cockroach during our stay.

Room and beds are comfortable. Water heater works well. Towels and toiletries provided. there is someone at the counter everytime we there. Requested for a Hairdryer at the counter and was provided one. There was an unindentified beeping at about midnight and was quite irritating, it went on for more than 15 mins. Contacted the hotel staff and they resolve it within 1 min.

Rooms has no windows.

The room is clean and adequate. Bed Mattress could use a change as it is already very soft and limp. I would also appreciate if construction work is not done during normal hours. Notices should be given if there are constructions are being carried out on website so that we can avoid the timing.

strategic location

the Location & clean

I booked to stay 3 nights booking.com not update the room detail with window or without..i got without but friendly staff give switch option for 2 nights than back to my booked room because peak bookings thr.

The facilities are good, clean and have everything you need for the price

The smell of cigarettes and after smoking is so strong, and I am sensitive to it. Makes my stay a bit uncomfortable

the room was rather narrow .the television was placed on a wall in front of the double bed. there was a clearance of just 6 inches... anybody who is big size be keep knocking into it.

the environment

1. Staff are not helpful when it comes to wifi problem 2. Cleanliness of the room are so poor 3. Iron station should have at every level not just at ground floor

friendly staff at front desk car park a bit hard to find cause at busy road but overall great accomadition place to go

lighting at hallway a little bit dark (nothing actually)

Design and environment was nice and clean