Traveling from the Hotel Zone in downtown IXTAPA, to get to Azul Grande is on beautifully groomed and clean road. After checking into assigned room, the management called in no time to ask if we like everything or need anything. Azul Ixtapa Grande is a SPOTLESS resort. I was very impressed with their immaculate landscaping, full of flowers. We used mainly the infinity pool, while that one has the best views of the ocean. I believe that pool should be an adult only and existing adults only for kids. That pool it takes much longer to get sun, better for kids' skin. Kids do not care for views. Pool service was working constantly serving drinks 11am-6pm. There is no food around pools. Elevators on the property are in 3 stages. They can take ADA persons comfortable and safely, even with wheelchair, right to the beach. Beach is swimmable and safe. All the staff was super friendly. They have many uniforms, with great designs and always clean. There are plenty employees working all day around for the comfort of guests. The beach has picturesque walking corridor to get to the other Azul Resort. Azul Grande guests can visit that resort to eat, swim and get entertained. The guest from there cannot visit Azul Grande. In the middle of the walk path is a fun restaurant. Oyster Bar, it needs booking in advance. We loved the Blackened Fish and the magnificent sunset. There is NO smoking anywhere on the resort property. Smokers must go to the beach. Employees are watching and reminding to the offenders. Azul Grande has 3 themed restaurants, all are good. Buffet was limited to amount of food, but every dish was good. The amount of food at the buffet depends on the amount of people visiting the hotel at that time...makes sense to me. My highlight was a Catch of the day, a Pop-Up restaurant above the water, for lunch. The fish was "soooo" fresh. We have not seen many dogs in the resort, if then, mainly little dogs. No dogs were at the pool area, I was afraid to see that.

just to finish :-) were no bother.  We loved the Coffee Bar, servicing variety coffee+, all day. View from our room was spectacular. Again, our room was always spotless and super comfortable. If we called for anything, it was executed promptly. I told the management they should also provide size L room slippers. The only size they provide is only good enough for women and petite men. The best there was no psychological pressure to give TIPS. Employees worked  well because it was their job, not for tips. If we gave any Tips, it was greatly appreciated, with modesty.  Our stay at Azul Grande was above our expectation.  NOTHING negative

Rooms are ample, clean and comfortable, with great views to the Pacific Ocean and Isla de Ixtapa. There are 3 pools, one only for adults. Beach is small, but private and nice to swim in the sea. Food a good at Aqua buffet and excellent at the 3 specialty restaurants, though surprisingly, you can only visit one of them per 2 nights stay. Overall, a great hotel for Ixtapa, good value for the price, excellent amenities.

Having only 1 chance to visit a specialty (a la carte) restaurant for every 2 nights stay, so every other meal was basically snacks or buffet.

Breakfast buffet was great everyday, location was beautiful but a little far from town and a long taxi ride. Although we planned on staying on the resort most of the time so it wasn’t a huge inconvenience

Dinner buffet could have been better. We ended up leaving 3/5 nights to get dinner in town

The property was very clean and the layout was great. The pool and beach was easy to access. The food was actually great-way better than other places we haves stayed at. Their fitness classes scheduled were stimulating (spinning.) Had a great experience at the spa. They truly know how to pamper and take care of you. I really enjoyed the private beach with the different lounging areas. It was nice to know there were only guests of the hotel allowed on the beach. The rooms were properly cleaned and mini fridges restocked every day. The robes and slippers were the best after having spent all day in the sun and water.

My only complaint is other guests. Lots of rude people with annoying kids crying and running around without supervision. This hotel is not geared towards children, yet parents somehow selfishly still decide to bring them even though realistically there are no play areas specifically designed for them. Every night we had DIFFERENT neighbors with crying children and parents yelling at them to settle down. Definitely NOT ideal when trying to have a relaxing experience.

We completely enjoyed everything. One thing that stood out was the absence of pushy salesmen trying to get you to buy some "membership". We've been scammed by that in other Mexican hotels. I was pleasantly surprised this establishment did not have that at all! Loved it and will definitely go back!

I did not like the "booking agent" when trying to book another week at a later time. Trying to forcefully sell me 3 rooms when all I needed was 2. Do your own booking online.

everything

the suit and the pool area

Great service. Modern and well maintained. Excellent location (private but close enough to great amenities such as crocodile sanctuary,Ixtapa Island, Playa linda, great cyclo path). The jacuzzi in the rooms. the View!

Ridiculous dress code for reservation only dinner (mandatory pants and closed shoes at 30deg outside). I (male) was able to get in wearing my mom's dress though. Adult only jacuzzi. My 13 year-old was not able to get in even with adult supervision and the lifeguard two meter away.

Beautiful views, great service, good food, spacious rooms

Pools were cold, no swimmable beach, you only get a limited number of reservations for the restaurants, which have much better food than the buffet.

Beautiful views, clean and comfortable, good food. We were with kids, the kids' club is quite small and activities are mostly indoors but they enjoyed it. One pool is adult-only, and the infinity pool is theoretically over 12 years but luckily this latter rule wasn't enforced, the infinity pool is really the gem of the resort! Along with the balinese beds near the beach which are in a very attractive nature setting and strangely enough always very available when we were there. I recommend doing the kayak tour especially for the good snorkelling on Playa Coral (bring your own snorkel if you have because with covid they only provide the goggles, and bring a towel to cover your legs in the kayak or foresee loads of sunscreen). We had a very pleasant stay, overall a good price-quality ratio compared to other upscale all-in resorts.

Water activities have some constraints, you have to register a day ahead and you can't just take out a kayak or sailboat to the sea on your own. But the kayak tour shouldn't be missed, it's very nice

Staff very friendly. Very clean in general - e.g. could see the pools cleaned each night. Good food. Spacious room

Did not have Booking.com reservation at arrival Internet is not free in rooms - 150MXN per day, per device for barely 10mbps speed is ridiculous in this day and age. Porters joining already occupied lifts (with new guests) exceeding the 3 person limit.... but staff were otherwise very observant of covid protocols. No wine list for dinner - it would have been nice to be able to purchase a decent bottle at speciality dinners. Wine that was available as part of all inclusive was v. poor.