The staff at the hotel were all great, very polite and professional. The room was clean and the bed was comfortable. The location was perfect at the border of the Roma and Condesa neighborhoods. It is a very lively area with plenty of restaurants, bars, coffeeshops etc within a short walk. The outside of the hotel and the central atrium have a nice Deco style to them.

There was construction while I was there. They stayed within the hours that the staff told me about and I was out most of the day so it didn't bother me but may have been a bother if you were planning to stay at the hotel much during the day. There seemed to be some sort of minor confusion with room assignments in which another guest somehow accidentally opened my door while I was sleeping in the early hours of the morning. They were just as startled as I was and it all worked out fine but it was a little unnerving in the moment.

The hotel has a fantastic location, situated between Roma and Condesa. I arrived early in the morning at 8 AM, and they made an exception to check me in immediately, so I could get some rest. This truly impressed me—it's the first time I've experienced such exceptional service from hotel staff. The room is simple and very clean, with everything matching the price. The hotel staff are always ready to help, and the front desk is open 24/7. My room didn’t have a hairdryer, so I requested one, and they brought it to me within 2 minutes!

However, the only downside I found was that I stayed in December, and it was cold in the room as there’s no heating. The floor felt chilly, and I think the hotel should consider providing slippers for guests.

I had a great experience at Hotel Roosevelt. The property is in a fantastic location for exploring the city (it was my first time in CDMX). It's a lovely and well maintained art deco era hotel. The front desk and restaurant staff were very friendly and helpful. I ate breakfast there nearly every day - it was good, plentiful, and a great price. I'll definitely stay at Hotel Roosevelt when I return to CDMX next year.

There were no downsides to my stay. There were some renovations/maintenance going on, which was understandable given that it's the off season. I was not inconvenienced, although it could get a bit loud. The hotel is at a very busy intersection, so sometimes there was some noise from traffic - I had my window open at night, so that's on me!

I liked that its proximity and accessibility to the Roma Norte and Condesa neighborhoods. Also it was really close to some good restaurants. It was easily identifiable from a busy street. Despite being on a busy street, the property is quiet.

The view wasn't the best because it was facing windows and walls of other hotel rooms. This normally wouldn't have been bad but it was hard to tell what the weather was like without having to walk out into the lobby. Also wish there was an AC in the room. I was able to open the window and use the ceiling fan, but then a mosquito got in and started biting me all over on my very last day.

This place is fantastic! Probably the best value in the area. The location is perfect, the staff is friendly, the room is comfortable, and they even sent a shuttle to pick us up from the airport. It's only about a 30 min walk from Chapultepec Park and there's a metrobus stop right outside that'll get you downtown easily. I would definitely recommend it.

This wasn't a problem for us at all but others might mind: our room didn't have air conditioning. We stayed in late May and felt comfortable. The nighttime temperatures were cool so with our window open and fan on, it was perfect. If you like to sleep super cold though, staying here in the warmer months might not work for you.

This is a great hotel!! The location is fantastic, central to Roma and La Condesa and we felt very safe - we walked nearly everywhere in that area and then it was a short uber ride to the historic centre/coyoacan/the airport. Our room was very spacious, had comfortable beds, hot shower and was regularly cleaned. We did not experience any issues with heat as in other reviews plus had a massive ceiling fan in the room. The hotel staff were unbelievably friendly, gave lots of tips on how to get around and what to do in CDMX. They also all spoke great English. We arrived at 5am in the morning and our room wasn't ready till 3pm, they did everything they could to make us comfortable in that time including advising us on how to get set up with a sim card. Would happily stay again!

Loved it all.

Brought the joy back on an otherwise stressful lodging situation for us. Our room was comfortable, had a great city view, location was excellent (short walk to Roma Norte; bus station in front). We admired the great craftsmanship (especially in the bathroom where the tiling work was artisanal). Beef taco platter was great too! The TV connected to our phone via Bluetooth and we had so much fun dancing to favs while facing the city (volume was low, ok). This should be a lot more expensive. Staff mentioned they're renovating; I know I will be back when it's done.

Nothing in particular. We couldn't locate the ceiling fan as the room ran a little hot. We realized it was behind the headboard the next morning taking the excuse to layer down and enjoy the excellent bedding.

In general I had a pleasant stay at Hotel Roosevelt, very clean, well located and the personnel were very attentive,. Same at the Restaurant. Appreciate the water bottle in the room. I would just recommend to have a mini-fridge in the room so you can keep your beverages cold during the hot weather.

Missing Air conditioner. Fan helps so so. Not having a mini-fridge Rooms on the main street are very nosy need a soundproofing system or something I'd still go back to Hotel Roosevelt in a room not facing the main street though

Great location in the middle of Condesa, which is a super nice, trendy and peaceful neighborhood. Our room was completely new and renovated, which was a nice surprise because there are not even pictures on Booking yet of these new rooms! Very nice!!

Besides the renovated rooms, the rest of the hotel is a bit old. But they are renovating right now so it will probably improve soon.

In a very central location so close to lots of things within walking distance. Easily accessible to bus, cabs, stores, restaurants nearby. Restaurant in hotel is also very convenient and food is tasty.

Very noisy since it's on a main street. Windows do not do much as far as keeping the noise out. There was also only one connection on the one side of the bed to plug in things like phones, cpap machine. We did ask for an extension cable with a power strip and they were able to give us that.