I last stayed at Royal Lake Hotel in 2019. I am delighted to be back. The check-in and check-out was seamless and efficient. The front counter staff were cheerful, energetic and proactive. The hotel facilities and amenities remained very well maintained. Room was very clean and fresh. Pillows and bed were firmed and comfortable. Housekeeping was disciplined and prompt. Morning breakfast was sumptuous. The rate was attractive and certainly value-for-money. Like Chatrium in Bangkok and Niseko, Royal Lake Hotel typifies a high quality of hospitality. I am appreciative that a staff (whom I could not remember his name) helped me to exchange some kyat (1000 and 500) banknotes for personal collection. I have been searching for those two notes for years. He was willing to partake. Going the extra mile for guests is the highest form of hospitality spirit. Thank you. To me, tourism and business encourages cultural exchanges and economic benefits which can uplift the livelihood of the average Burmese families. I stayed in the hotel for 3 nights out of a total of 7 days in Yangon. Yangon and certain key cities like Mandalay are safe. The hotel is definitely secure. The weaponization of tourism via travel advisories has caused upheaval to the average Burmese who has nothing to do with the ongoing conflict. I encourage tourists and business people alike to visit Yangon, and consider Royal Lake Hotel.

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Excellent hotel, room, facilities and wholesome breakfast. Location is at a very serene and quiet street bordering a lake. There is also a huge sea food restaurant just across the street. Shweddagon Pagodas are also very close to the hotel.

The location although at a very serene and quiet area....the place seems a bit remote and in the evening its dark and one does not feel safe enough to wander out....or walk...

It is a beautifully designed hotel, incorporating the arts and crafts of Myanmar. Rooms are very large and comfortable. Staff is superb. Very good value for money.

Rooms need an upgrade in some areas, but given circumstances in Myanmar now, I think this is a difficult task. Service standards are high, but not as good as before--once again due to the lack of tourists, etc. Breakfast is ok but not great.

Staff went out of their way to help me at check in and then again at a very early checkout (0430). Wake up call...bellhop at my door for luggage. Breakfast to go at the front desk. Beautiful hotel in an iconic location. Thank you 🙏🏻

We had a marvellous stay at Chatrium Hotel. The staff were very friendly and service oriented. Our room was beautiful and spacious. The location is great, nestled in the green in the middle of the city, you are quickly in golden valley and at Shwedagon as well as a few minutes from downtown. We can recommend to anyone to come stay here and enjoy a little oasis of calm within the city.

Excellent. It was our second stay in the Chatrium Hotel and we would definitely return another time. We enjoyed the pool area and the wonderful view of the Shwedagon Pagoda. The staff is well trained and is doing a very good job.

Everything was great . But Staff and service are outstanding, they do everything possible to make you feel home . Loved my hotel

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All was perfect! Breakfast was delicious with a good choice of dishes, room and bed were comfortable, location is convenient. Next time in Yangon I will prefer this hotel!

Prices in restaurant are too high.

Good breakfast, great location, view to the lake and pagoda, safe and peaceful.

I wanted to use the gym 1 hr before closing. Already checked with the reception if still possible to use it. Ended up with no one was there and I spent sometime finding where to turn on the light and a/c on my own.

Everything about this hotel, from the hotel itself to staff hospitalities. Very quick reply. As I requested a room with 3 person (we are group of friends) I only expected an extra bed ready when we check in. Surprisingly, hotel managed to put 3 real beds in the room. Incredible!

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