The exceptional cleaning and maintenance by personal is the new standard I look forward to any stay now. The location for the hotel is amazing, you can easily walk to the nearest mall and the breeze in the pool was great.

My wife and myself thought it was a bit chilly in the night time in February, a couple of heat lamps near the pool would be nice and some short of planned entertainment by the pool would be great The TV channels was something to be improved. However we loved that we can connect our laptop to the tv for entertainment at night time.

The breakfast was phenomenal, especially the weekend breakfast in the big ballroom! The staff was also stellar - simply a top-performing team. I like that we could walk around the lake nearby, but that we could also go to the mall across the street. There were many dining and shopping options nearby. We travel to the Philippines often and sometimes experience "intestinal distress" (haha) - we had no issues from breakfast or room service at Seda. Everything was expertly and hygienically prepared.

Our shower was clogged so we had to remove the drain cover to shower or we would have overflowed the bathroom with water. This was incredibly minor though!

The pools looked nice and clean but we didn’t get to use them . As usual the staff are always wonderful. The breakfast buffet had lots of choices . I tried the a la cart lunch menu and wanted a burger but the said it would take 20-30 mins to cook ? They should precook some burgers 50 percent sous vide and then keep in fridge and just grill off . Its just a suggestion but waiting 30 mins for a burger seems like a long time .

The staff was very kind and polite, always accommodating when we have questions or requests. The place was always kept clean, with a very professional feel to it

Breakfast location kept moving around, but the staff were always kind enough to guide us to where the breakfast venue was being held I accidentally booked for 1 when it was supposed to be for 2. The price didn’t change when booking so i didn’t notice, but it cost us extra charges during the breakfast. It was an understandable mistake though. Everything else was great

the new building is refreshing.

Breakfast is a bit a chaos due to on going repairs. Weekends a bit more challenging due to staycation. The space for breakfast is not enough for guest and we need to wait for empty tables. additionally, seems like the record in the restaurant entrance is not matching the check in. I was always told that only 1 is complimentary breakfast when in fact we check in as 2 people and we have already almost a week already in the hotel and yet we are emabrassed to be told only one is complementary for breakfast.

The location is good. The staff were very friendly. The service was good and reponse was immediate.

When I arrived in my room, the toilet bowl, specifically the toilet seat, was unclean. I asked for cleaning and they immediately responded. Belatedly I realized as I go to bed that there were hairs on the bed sheets. Maybe it was unchanged from the previous occupants? It was deep in the night so I could not ask for cleaning again.

Pools were pretty nice, breakfast was the full large spectrum with good quality. This I cannot put as a negative side, but the staff was so polite and service friendly that we, as northern europeans, felt at times a little puzzled when everybody called us "sir" and "madam", opening doors for us, greeting every time we went across each other etc.. so service was definitely very good, but we are just not used to that and felt strange :)

The only major minus is the location overall. Nearby shopping mall provides some activities, but there are no major nature tourist spots or other interesting activities outside the hotel besides eating out or shopping in the shopping mall.

The location was great. The hotel is walking distance to the Ayala mall. The check in process was fairly quick. The facility was nice.

The service at the restaurant was sub par. On our 1st day, we had to find our own table and all the tables were not cleaned so we ended up taking a table that is less dirty. No one came to ask if we need anything (drink). Meanwhile the servers seemed to be serving other customers who just walked in. One exception was on our last day. One of the server, Rica. She was the only one that provided the service expected at a hotel that's supposed to be top rated.

it’s a very good quick getaway coz it takes only 1 &1/2 hr drive from metro Manila and the first thing you will notice is how great the customer service are from the guard to the doorman, to the concierge ,bell boys, chamber maids, to waiters/waitresses to the pool staff..it makes your stay at ease and enjoyable!😊 kudos to all the staff and management who trained this people keep it up!❤️

The room that we had located at 8th flr (rm 810) to be exact has a great view of the bay it’s clean and the bed is comfy the only 2 downside is the drainage of their shower it’s creating flood during bath you need to manually push the water into the drainage hole so it won’t get out of the shower area and last at during our first night the ventilation panel that is on the ceiling near the door is leaking through out the entire time and can be hazardous esp if you have kids and elderly coz it makes the floor slippery 🙁

check-in was smooth. the rooms were clean and comfy. the poolside was also very comfortable. The food was good as well. The staff was easy to approach and was always smiling.

The in-house cafe closes pretty early so I wanted coffee around 10ish but it was already closed. The coffee offered in the room was not good. It was one of those instant complimentary ones that tasted really bad.