The place itself is nice and comfortable. I have got what I paid for. The gym is Ok, the swimming pool is great. The room with the kitchen is also nice.

At breakfast the staff says what is available and what is not. I noticed others when they ordered their breakfast it wasn't available. Consider putting a board up on the wall for the guests what's available on that particular day so that they know as well.

I love our room. The AC is super cool. The atmosphere is serene. We were able to rest comfortably. The location has lots of restaurants if you want to go out. /the staff is accommodating. The doormen were courteous and polite,

I hope they will serve breakfast.

Room was bigger than expected and had kitchen appliances and utensils which was great! Cleaners we're very polite.

Front desk staff needs more training I think in terms of guest interaction. They lacked the enthusiasm that is expected from client-facing staff. Read other comments from foreigners that customer service was great... Maybe because I am local that's why I got treated differently?

Close to the mall, convenient public transportation. Like kids playing. Did hydroyoga, pool not crowded.

Shower stall needs thorough cleaning and disinfection e.g bleach. Breakfast could be better, variety and should include fruits.

The room is spacious and clean. I like the appliances that are provided in the room. Location is good coz it is very near Gaisano mall. Security is also great.

I expected to have free coffee and the likes but otherwise everything is good.

Room had what we needed for the stay (hob, microwave, coffee machine, fridge/freezer). Air con worked very well. Room and room service was good. reasonable rates for drinking water (and free bottles every day). Room was clean and staff helpful with my issues. Nice pool. Adequate breakfast selection. Free secure underground parking.

It would have been nice if there was a bar in the evening.

Roomy

Need papertowels and cleaning utensils to wash dishes. I replaced dead batteries on TV remote at my own expense. Need larger garbage can with plastic bags.

The staff were really kind and helpful. The room was clean and perfect value for the money. I like the location too, there's a supermarket and mall just around the facility.

The swimming pool was closed off for 2 days. The breakfast had limited options.

It’s always clean, cozy and staff are nice, helpful and polite. Very consistent and high quality service. It’s my go-to place since over 5 years now in so many events—parents coming over, when I need a place to stay for a night or simply when I have staycation opportunities— they never changed.

Just the breakfast options since it’s mostly processed and sugary. Some fresh fruits and veggies would be great.

Very good rooms, building itself very nice

Swimming pool was half day closed. I booked just because of the pool for my kids, but had to keep my kids away, and explain somehow, that cannot swim.