Staff are very friendly and helpful, I have my mum with me and she is in the wheelchair the guard is very helpful to put her up using the stairs. Thank you so much.

No lift for those people who cant use the stairs. Apart from that they are good. I was in the room without window so I ask the reception to get me one with window which is they give me straight away and pay extra ofcourse. Thats fine.

Super friendly staff and 5 star luxury hotel level customer service! They helped make my daughter wish come true to see Black Pink in concert! Very good breakfast room service. We highly recommend as family.

A little noisy because store below and traffic area with street.

Staffs are very friendly and helpful. They always greet us whenever they see us. They answered all our questions and gave us directions to the concert venue.The room was as advertised. It looks exactly the same as the pictures posted.

The location. It's quite far from the concert venue.

Breakfast were great. Staff are very accommodating.

2 comments: 1. sewage smell from the bathroom 2. ants crawling from the wall.

I like the cleaning the stuff the location the facilities

the price is not the same as on booking and there was bad smell in the comfort room all the time from the pipes

Friendly and hospitality of the staffs. The room was nice.

The toilet smells even if you don’t use it

Value for money and friendly staff. very clean.

didnt like the smell in the bathroom. bad drainage.

I wish they allowed us to use single room with 2 queen beds inside. I felt wasted 1 room . They advised us to use 3 rooms for 5 people(booking.com), only to discover that we all could feet in 2 rooms.

The option of saving money to give up extra recommended room. Waste if money. Otherwise everything looks good.

This is one of my favorite places to stay. The staff are great.

The coffe cups had not been washed.

Clean and comfortable rooms

Service can be improved. Staff were nice but not that well trained when it comes to providing service