Nice, calm place very close to mountain hiking trails. Very good food. Staff was friendly, but not all spoke in english. Good place to spend time with family, relax.

View from balcony was to building constructions, buildings started at 7am every day. Personel at the bar could be more as we had to wait long for order or pay.

Lovely roomy hotel with superb breakfast. Swimming pool and wellness center was a huge added bonus. Our dog was half price dus to its small size. For two evenings a week there was fabulous animation for small children which was greatly appreciated. The hotel restaurant served very tasty food and the service there was lovely.

We were given a room for the handicapped which meant our small children kept pressing the alarm buttons and our shower head was at 160 cm height which was annoying. The shower was not separated by anything therefore an anti slip mat is essential - I slipped and severely bruised my finger due to this. I reported it to reception and asked for medical assistance but was coolly waved away. Also I didn't appreciate the parking fee of 30 PLN/day which I was informed applied only to booking.com customers - a bit annoying. The location was a bit out of the way - a good drive was needed to get anywhere.

The pool, sauna, the room was great with the beautiful view

The staff don't speak English, it was some times hard to understand what we are asking. The last evening there was no enough food in the hotel's restaurant, we had to find another place for dinner

Really nice place to visit with family. Nice staff, good facilities. When will they add a jacuzzi to the spa area it will be perfect. The Loft restaurant is really value for money! Chef and his crew really do exceptionally good work in the kitchen.

Spa should have a jacuzzi.

Good and nice location, all around mountains. Great that we could stay with a dog with no additional fee and got a free big parking as well. Big, normal room and comfortable bathroom. Very silent location. A swimming pool area was simple, but cozy and warm with not a bright light - was possible to relax. There is no hot tub, so it's very great that water was not so cold (~31 degrees) in the swimming pool. Good size of it. I also remember a big assortment of different cheese in the breakfast.

A sofa was with old dirty spots. Extremely bad coffee during the breakfast (all two mornings as we have stayed). There isn't a towel heater in the bathrooms, so we couldn't dry our swimming suits and towels after their usage.

The very green area next to the river is perfect for a walk in the woods with a dog. Also, the EV charger next to the hotel made the trip very convenient for our trip

The sleep quality was not so good because of the bad mattress and not good air conditioning system

Nice swimming pool operating from 8 a.m. to 10 p.m. Ample parking lot. This hotel is certainly NOT located in Szczyrk. Who wrote the description? It didn't matter for this stay, but in winter people might get upset, there are no winter sport facilities and it takes (in winter) an hour to get to facilities in Szczyrk. Improve!

The bathroom has no ventilation, how can it be?

Every morning we had a very nice and delicious buffet breakfast. You could choose between different kind of breads, even gluten free if you asked for that, yoghurts, juices, eggs, sausages, quiches, coffee etc.

The toaster didn't work all the time. But that's all. We had no feather comments.

Nice location in the mountains surrounded by trees, beautiful room, spacious balcony, comfy beds. Nice room with games for kids and very good breakfast. The internal restaurant was a bit pricey but offered a nice variety of good quality meals

Difficult to go around with stroller inside the building as some areas were reachable only by stairs The room intelligence system which controls AC and other stuff was very luminous and annoying during the night

Great breakfast. Location- far from the crowds. Spa area- sauna with a small pool and a jacuzzi.