Stunning hotel concept hidden away in its beautiful tropical jungle grounds. Loved the train concept and the style of the rooms. Very helpful and friendly staff (although the English language levels of some of them needed improving). Delicious food and great variety. The Poirot restaurant design, food and service was fabulous. So too Papillon bar. We were lucky that the hotel was quiet as it was low season, so it felt like we had the hotel to ourselves. Not cheap but definitely worth paying for a treat!

Faultless really, except the command of English of some of the staff was less good than it should have been.

Good breakfast and nice staffs, they're helpful and always smile.

Choices of children's food, snack not variety ( cake ,donut etc.)

garden and surrounding, detailed of interior. The bed is too big in the bed room, no space between the wall and the bed. Guest need to walk in side way to get in bed.

Food is lower than standard of Intercontinental hotel. Restaurants breakfast is the same menu for 3 mornings. Dinner in Somying kitchen, Thai food is below average 5 out if 10, Western food is 6 out of 10. They charge too much for local still water 280B before tax and service

The property is incredibly well planned and beautifully maintained. The room was very unique in design and the overall aesthetic flowed throughout.

The fact that on the weekend they only had a buffet dinner at the main restaurant and we were not made aware that the a la carte menu was not available until we arrived. We could have planned for something else as we didn’t want the buffet two nights in a row.

One of the best property in Khao yai

Beds are badly designed having no space to walk through the sides.One has to literally climb up the besld which is not how one does daiky hence quite weird. Hot water for shower was not available .Never experienced this in an IHG hotel

the breakfast was super in food preparation, service and quality. but the dinner was not so impressive and expensive. it cost 240 baht for a bottle of water. the navelty of the bedroom was very well designed with impressive imagination. but the nostalgic sensation was compromized by overall comfort and traditional hotel convenience. the enjoyable parts of the resort were its lush garden with large collection of foriage. the lake side walk was most relaxing. all staff were enthusiaticly friendly, with smile everywhere. the manager was super freindly and hard working.

the food was pricey. the bedroom was too narrow to move around. the lighting system was a bit complicated and confusing.

cleanliness room,good atmosphere and super delicious food, nice and friendly all staffs😊

should have espresso machine in the room

Lovely, unique property in Khao Yai. We enjoyed the peaceful grounds and lake views. The food was excellent and kids club was sparkling clean - our toddler loved feeding the bunnies. Special thanks to the ladies at the kids club, Namwan from the restaurant and Andy the wellness/fitness teacher for a great stay.

We stayed for 4 nights at the lake view room with pool and the experience was thoroughly splendid! The room is intricately decorated with the train theme, along with several fine details like light switches, side panels, luggage racks etc. The layout of the room is very user friendly, especially the veranda which is very cooling with the ceiling fan. The private pool with jacuzzi offers privacy behind the well-placed shrubs whilst offering a glimpse of the swan lake. It was extremely tranquil both day and night. The property is extremely well-kept and the landscaping was well manicured. Staff at the property were very caring and warm. Special mention to Khun Som at the reception for making various arrangements/reservations, Khun Bank who took care of our daily transport arrangements and Khun Noey and Khun Yak who took care of our meals at Somying Kitchen.

Nothing

Amazing train-carriage room

The resort setup feels too much like a theme park, with a wide layout. No long views connecting the beautiful lakes and other scenic spots.