The staff is exceptional, as is the general manager. The room was large and comfortable and the grounds well-maintained. We enjoyed the infinity pool and the balcony near the bar, with its view of the ocean at sunset. We had a late night flight and appreciated the late check out very much.

The photos are not representative of the property and may be quite old, because the aerial views don't match the current state of disrepair. The stairs to the beach were closed and the pool in the lower section was drained dry. The public beach was crowded and not very inviting. That was a disappointment, since this is a destination resort. Breakfast was good, but the menu choices at lunch and dinner were limited.

Luxurious, clean, professional. The hotel is great. The location is good but would recommend hiring a car to get around Reunion island. It will be cheaper and better to get around. The food was good and the most patient and friendly staff.

To really explore you need a car so I suggest hiring on. For a 5 star would be nice for hotel to recommend places to go to or car hire as they don’t offer airport pick up for free

The staff was extremely friendly, I was so happy with each one of them I interacted with

When we checked in was around 6.30pm, and they said no restaurant was open at the hotel and room service only can offer sandwiches, it was only 6.30pm on a Wednesday I didn't understand this. Prior to coming I requested airport collection or contact number for local drivers who can collect us, they said its a service they do not provide, this was also bad for a 5 star hotel.

In regards to our stay, we liked the staff, always smiling and willing to help. We liked our greating with the ice-tea and the fact that one staff walked us to our room. The food and cocktails were delightful! The room that we had was fantastic, amenities were great, the view was spectacular of the ocean, beautiful garden, swimming pool was a wonder, plus we had our own private pool which was lovely:)

We did not like the cats walking through the restaurant during dinner, especially being a 5 star hotel. I am a hospitality worker overseas and I did not like the sight of the birds coming to peck on the service spoons for breakfast. I find it very unhygenic, as we saw many people going to serve their food with it after that:( We had a family room that we paid for before hand, but when we were leaving we were told to pay for the extra beds for our kids. It came as a surprise since we thought everything was already covered in advance, as it was a family room and checked in with two adults and two children from the start. We do think we should be given our money back for the money we paid for the kids beds.

Great proximity to the beach - right across the street from the hotel. Good pool at the hotel with and outstanding view of the ocean! Breakfast was very good (though it was bought at extra charge - what is usually included in the price of 4-5 star hotels) - good selection and quality.

The first superior room with the ocean view did not have much of the view since right in front of our balcony there were high bushes and a tree which were blocking the view of the ocean. After our inquiry, the hotel offered us an alternative room - it was smaller but had a much better view. We agreed to change the room, but later found out it was a lower category room (smaller, no complementary pastries or candies, no bath robes or sleeper...) than the one which we paid for (no refund to cover the price difference was offered). Overall - hotel is good, view from the pool and lounging chars - outstanding, breakfast and the bar - great. Value for money - ... have to think...

Nice hotel with spacious parking and swimming pool. the hotel is close to the beach and has a number of beach restaurants in close vicinity. The room is big and very comfortable. The breakfast is excellent with a lot of choice.

Lovely location, close to the beach and the local beach shacks

Not enough pool beds or spaces to enjoy the pool area. Some evenings no where to sit for bar drinks.

The swimming pool, the tranquility offered by the room and staff to fulfill our wishes and the breakfast with a lot of choices and good quality.

Everything was perfect for us.

Everything was perfect and the staff was so friendly. Extremely clean rooms and restaurant, the swimming pool area is very well maintained, staff pays attention to details and to your comfort with discretion. The location is ideal, the breakfast is awesome

Enviroment and hotel service.Excellent breakfasts.

Cusine.