Nanny Service - Phoebe was amazing with the kids. We managed to go for the Gorilla Trekking with relaxed minds knowing that the children were in safe hands. The children had so much fun. They even got a tricycle to pay with all through the stay. Stefan was amazing in keeping us updated on the progress of everything. On date of check-in we were late, he did a follow up to check on our location as well as the menu we preferred for the night. When doing the trekking he kept sending us photos of the kids and nanny assuring us that all was well. Ngabo - Our great guide was kind enough to recommend to us some fun places to visit. He took us around explaining to us about the area and cultures of the people. He is a very good driver and an awesome guide. We enjoyed all the road trips with him. He was very helpful as well in helping us purchase items from the local shops. Aline and the staff team were all great to us. Very jovial and happy people. We felt safe and at home. The food, service and love was all from the heart. Where we couldn't decide on what to eat, they were very helpful in giving suggestions which we all enjoyed, especially the kids meals. Aline was kind enough to do a follow up on whether we got back home safely. We truly appreciate. Location - The resort is an awesome budget friendly location for anyone intending to visit the Volcanoes / Gorilla Trekking. Everything about Isange Paradise was beyond our expectations. We will definitely be visiting again and again as well as recommend our friends to visit.

That our stay was too short. Next time we hope to stay longer.

Everything. The garden was gorgeous, the staff were incredibly friendly and welcoming. The large portions of food were excellent and fresh. The area and space was quiet and relaxing. The different birds were lovely to watch. It is about a 10 minute moto ride from town centre, but we enjoyed the location. Showers were also great.

Nothing. Loved it!

Very friendly and helpful staff, good breakfast and dinner on the property, and nice rooms with good beds and hot showers. Only 20-30 minute drive from Volcanoes National Park. Feels very peaceful. Highly recommend!

The neighbors next door were a little loud, but otherwise, great!

Isange is one of these guesthouses that you feel at home. Rooms facing a garden (where you can enjoy your meal, even), lovely and friendly staff that know you by your name. Such a lovely place to stay. Rooms are big, all have a veranda to relax after a day out. The food is really good, by the way! The guesthouse is simple in general, but decoration is lovely, with all those beautiful traditional, colourful fabrics. Nice touch!!

Really nice little paradise close to Volcanoes national park. The staff was super friendly and helpful, nothing was too much for them. The food was also very good

Nothing really, just maybe 1 thing: the mosquito-nets were too small for the size of the beds

Isange Paradise has really changed. We came last time in 2021 and it turned around completely. Very cozy restaurant with a fire place. Wonderful food and super friendly staff!

Rooms very dark. A bit more light would be great. Pillows uncomfortable and bed wasn't properly cleaned. Mosquito net broken and with a lot of insects on top. Overall - very high price compared to other similar options in town which partially go for 50% of the price.

The staff were so welcoming and friendly. The room was comfortable with extra touches such as a fruit bowl, candle, mosquito plug in etc. The garden area was beautiful and having a lovely breakfast sat out there made it even better. There was a bed swing which made relaxing easy.

nothing

Perfect location not far from the main road but strategic as well for the ones going on volcanoes hiking. Amazing organic food Flexibility to serve breakfast at 5.30 am

Noise insulation between rooms has to be improved

We enjoyed the breakfast in the beautiful garden, our table tennis sessions in the evening and the conversation with the staff. The food was delicious and we highly recommend the homemade tree tomato jam! 😀Thank you.

Wonderful facilities and staff. The service and rooms were excellent, and I would recommend anyone visiting the area to stay at this place. The staff in particular made the experience special - super friendly and truly made us feel at home.