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8.4

102 리뷰

Goma Serena Hotel

Goma Serena Hotel

B.P. 90, Goma, Nord Kivu, R.D Congo. , Goma, 콩고-킨샤사

날짜를 선택하여 가격을 확인하세요

레스토랑

야외 수영장

어린이 수영장

무료 전용 주차

무료 와이파이

룸 서비스

피트니스 센터

스팀룸

Goma Serena Hotel

Welcome to Goma Serena Hotel, a luxurious 5-star establishment located just 1.9 km from the heart of Goma, DR Congo. With a stunning lake view, this pet-friendly hotel offers a range of exceptional amenities, including an outdoor swimming pool, kids' pool, and a fitness center. The hotel provides free Wi-Fi, free private parking, and complimentary breakfast for guests. Relax and unwind in the hot tub or sauna, and enjoy delicious meals at the on-site restaurant. The hotel also offers a shuttle service and airport shuttle for an extra charge.

The Goma Serena Hotel boasts 102 reviews and prices start from $150. Whether you're traveling for business or leisure, this hotel offers non-smoking rooms with air conditioning, a 24-hour front desk, room service, and a terrace. The serene garden and beach chairs/loungers provide the perfect spots to enjoy the natural surroundings. The hotel also features live music and performances, making for a delightful stay in Goma.

Experience unparalleled luxury and hospitality at Goma Serena Hotel, where every detail has been carefully considered to ensure a memorable and comfortable stay. Whether you're taking in the lake view from your balcony or enjoying the myriad of amenities, this hotel promises a truly enchanting getaway in DR Congo.

After enjoying the hotel amenities, guests can indulge in a delightful dining experience at the two on-site restaurants. The Rumoka Restaurant offers a modern and romantic ambiance, making it a perfect setting for a special evening. For a more casual dining experience, guests can head to the Kahuzi-Biega Bar & Terrace, which caters to families and offers a modern atmosphere. Both dining options provide a variety of culinary delights that will satisfy any craving, ensuring that guests have a memorable gastronomic experience during their stay.

For the convenience of guests, Goma Serena Hotel accepts a variety of payment methods, including cash, Mastercard, Visa, American Express, Maestro, and UnionPay. This flexible approach to payments ensures that guests can settle their bills with ease, providing peace of mind and convenience throughout their stay.

Goma Serena Hotel offers a range of elegantly furnished rooms for single occupancy, each designed to provide the utmost comfort and relaxation. Whether guests choose the Deluxe Twin Room or the Executive Suite, they can expect generous amenities such as free Wi-Fi, air conditioning, and a tranquil outdoor terrace to unwind on. With comfortable beds and modern furnishings, guests can rest assured of a luxurious and refreshing retreat in the heart of Goma.

가장 가까운 공항

Goma International Airport

1.5마일

Bukavu Kavumu Airport

53.2마일

가장 인기 있는 편의시설

레스토랑

야외 수영장

어린이 수영장

무료 전용 주차

무료 와이파이

룸 서비스

피트니스 센터

스팀룸

사우나

에어컨

현장 주차

테라스

방음 객실

24시간 프런트 데스크

호수 전망

금연 객실

라이브 음악/공연

휠체어 접근 가능

해변 우산

해변 의자/누워있는 의자

미니 주방

엘리베이터

정원

전망

엘리베이터로 접근 가능한 상층부

무료 세면도구

발코니

욕조

객실

Deluxe Twin Room - single occupancy in Goma Serena Hotel

7개 사진 보기

디럭스, 2 싱글 침대, 1인 사용

2 싱글 침대

1 소파 베드

450 제곱피트

호수 전망

개인 욕실

발코니

욕조

+

x3

자세히 보기

Superior Double Room - single occupancy in Goma Serena Hotel

6개 사진 보기

슈페리어, 킹 사이즈, 1인 사용

1 킹 사이즈 침대

485 제곱피트

호수 전망

개인 욕실

발코니

욕조

자세히 보기

Deluxe King Room - single occupancy in Goma Serena Hotel

6개 사진 보기

디럭스, 킹 사이즈, 1인 사용

1 킹 사이즈 침대

375 제곱피트

호수 전망

개인 욕실

발코니

욕조

자세히 보기

Junior Suite - single occupancy in Goma Serena Hotel

5개 사진 보기

주니어 스위트, 1인 사용

1 킹 사이즈 침대

590 제곱피트

호수 전망

개인 욕실

발코니

욕조

자세히 보기

Executive Suite - single occupancy in Goma Serena Hotel

5개 사진 보기

이그제큐티브 스위트, 1인 사용

1 킹 사이즈 침대

1 소파 베드

755 제곱피트

호수 전망

개인 욕실

미니 주방

발코니

자세히 보기

4개 사진 보기

디럭스, 킹 사이즈

1 킹 사이즈 침대

자세히 보기

디럭스, 싱글

1 싱글 침대

자세히 보기

4개 사진 보기

디럭스, 싱글 침대

자세히 보기

4개 사진 보기

주니어 스위트

자세히 보기

3개 사진 보기

스위트 이그제큐티브

자세히 보기

3개 사진 보기

디럭스 슈페리어

자세히 보기

디럭스 슈페리어, 싱글 침대

자세히 보기

게스트 리뷰

8.4

102 리뷰

평가 항목

청결도

편안함

위치

시설

직원

가성비

WiFi 품질

조식

추천 리뷰:

🇷🇼

Salim

10

2025년 4월

The hotel is nice, good location in goma. Spacious rooms and gyms spa was great also.

Serviice delivery during our stay was far from satisfactory. The staff members appeared to be extremely slow in attending to our requests, and it was evident that there was a shortage of staff available to handle the guests' needs effectively. This lack of efficiency in service greatly impacted our overall experience at the hotel.

🇺🇸

Robert

8.2

2023년 11월

Room was comfortable. The shower was very good! I liked the brekfast. The omelet station was great!

There was a wedding or party at the pool on Saturday night. The music was very loud and played past 1 AM. It kept the entire hotel awake. The music needs to be finished by 11 PM if it is outside.

🇳🇱

Elie

10

2023년 12월

This a excellent place to be. The landscape and view to Kivu Lake was breathtaking.

I think the front desk needs to be at the height of this jewellery. But they tried their best.

🇨🇭

Maupe

9.1

2023년 6월

Price-Value-Ratio was excellent. The Breakfast Buffet was exceptional (at least compared to what you usually get, in this part of the world). The room was very luxurious and spacious.

Not everyone of the staff is on the same level of friendliness. But that is a complaint on an already high level.

🇧🇷

Daniel

10

2022년 3월

Excellent service by its staff. Most professional, helpful and courteous. Particularly front desk staff Yves. Also, Tinah and Sarah in the Front Office who helped organised our trip to the volcano. And all other front desk and housekeeping staff we encountered always helpful and very professional. The hotel is nicely located and the facilities, pool, spa , gym, breakfast are very nice. But the most valuable asset is its staff.

A little pricey.

🇺🇬

Julius

9.1

2024년 6월

It was a great experience given the location.

🇦🇺

Luanda

10

2023년 3월

most of the workers are very friendly and polite and so helpful

I can say i did like every thing about the property

🇪🇬

Abeer

10

2022년 2월

I liked everything in this hotel. staff is friendly and always having something nice to say. the view is amazing. the room is very clean. I was luckily upgraded to a suite so i really enjoyed my stay. i felt very secured as well. can’t think of another hotel in Goma for my next stays.

nothing

🇦🇹

Dale

8.2

2021년 12월

Nice location and the Thematic Decor was in keeping with the ambience. Good COVID protocols observed. The staff were also flexible to adapt to service requests.

No need to advertise the Executive Suite has a kitchenette since guests are prohibited from using the stove and utensils also not offered.

🇨🇩

Robert

9.1

2022년 3월

Everything

Food and drinks very expensive

Goma Serena Hotel 주변 관심 지점

공항

Goma International Airport

1.5마일

Bukavu Kavumu Airport

53.2마일

레스토랑

Rumoka Restaurant

분위기

  • 가족 친화적인
  • 현대적인
  • 로맨틱한

Kahuzi-Biega Bar & Terrace

분위기

  • 가족 친화적인
  • 현대적인

수영장

위치

  • 야외

특징

  • 얕은 끝
  • 전망이 있는

연령 제한

  • 어린이 전용

이용 가능 여부

  • 사계절

Goma Serena Hotel의 편의시설

레스토랑

야외 수영장

어린이 수영장

무료 전용 주차

무료 와이파이

룸 서비스

피트니스 센터

스팀룸

사우나

에어컨

현장 주차

테라스

방음 객실

24시간 프런트 데스크

호수 전망

금연 객실

라이브 음악/공연

휠체어 접근 가능

해변 우산

해변 의자/누워있는 의자

미니 주방

엘리베이터

정원

전망

엘리베이터로 접근 가능한 상층부

무료 세면도구

발코니

욕조

숙박 규칙 - Goma Serena Hotel

  • 체크인 / 체크아웃

  • 반려동물

  • 인터넷

  • 연령 제한

  • 주차

  • 어린이와 침대

  • 이 숙소에서 사용 가능한 카드

자주 묻는 질문 - Goma Serena Hotel

At what times are check-in and check-out at Goma Serena Hotel?

Your reservation at Goma Serena Hotel includes a check-in time of 12:30 and a check-out time of 11:00.

Is free parking available at Goma Serena Hotel?

Yes, there is parking available at the Goma Serena Hotel. It is free, private, and located on-site. There is also no requirement for a parking reservation.

How much does a stay at Goma Serena Hotel cost?

Goma Serena Hotel has a starting price of $150 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

What are the room types available at Goma Serena Hotel?

The hotel offers Deluxe Twin Rooms, Junior Suites, Executive Suites, Superior Double Rooms, and Deluxe King Rooms. The occupancy ranges from single to double, and the rooms can accommodate either 2 adults or 2 adults and 1 child. Smoking is not allowed in any of the rooms. The bed sizes vary, with options such as twin beds in some rooms and king size beds in others, and the room sizes range from 377 sqft to 753 sqft.

Which amenities can guests enjoy at Goma Serena Hotel?

At Goma Serena Hotel, guests can enjoy their time making use of the leisure amenities. They can spend time relaxing and unwinding by taking a dip in the outdoor swimming pool, while kids can have fun in the dedicated kids' pool. For those looking for dining options, there's the Rumoka Restaurant for a family-friendly or romantic ambiance and the Kahuzi-Biega Bar & Terrace which is also family-friendly and modern, giving guests a choice of delightful dining experiences. There are also additional amenities to make the stay more luxurious, like the hot tub/jacuzzi, sauna, and spa. In the evening, visitors can be entertained by live music or performance at the hotel. All these facilities provide ample opportunities for guests to fully enjoy their time during their stay at the hotel.

Is there a swimming pool at Goma Serena Hotel?

The Goma Serena Hotel offers an outdoor pool available all year round. It is specifically for kids and includes a shallow end, providing a view as well.

Are there restaurants located within Goma Serena Hotel?

Yes, the hotel has two on-site restaurants. The Rumoka Restaurant offers a family-friendly, modern, and romantic ambiance, while the Kahuzi-Biega Bar & Terrace provides a family-friendly and modern atmosphere.

Can I use my credit card at Goma Serena Hotel?

Yes, you can use your credit card at Goma Serena Hotel. The hotel accepts Mastercard, Visa, American Express, Maestro, and UnionPay. Additionally, cash is also accepted as a payment method.