180 reviews
From
$163Gisenyi Town, Gisenyi, Rwanda
180 reviews
1/39

Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Welcome to Lake Kivu Serena Hotel, a 4-star beachfront oasis located in Gisenyi, Rwanda. With a stunning view of the lake and only 0.2mi from the city center, this luxurious hotel offers a serene retreat with a starting price of $163. The hotel boasts 180 reviews, making it a favored destination for travelers.
Guests can indulge in an array of amenities such as a spa, outdoor swimming pool, and a tennis court, all complimentary. For those seeking relaxation, the private beach area provides the perfect escape. The hotel also offers pet-friendly accommodations, making it suitable for all travelers. With free Wi-Fi and a mesmerizing beachfront location, Lake Kivu Serena Hotel offers an unforgettable experience for those seeking a mix of adventure and tranquility.
After a day of relaxation or adventure, guests can enjoy a delightful dining experience at the hotel's very own Kiyaga Restaurant, offering a variety of African, local, and international cuisines. With options to please every palate, it's the perfect place to savor delicious meals while enjoying stunning views of Lake Kivu.
For guests seeking convenience, the hotel accepts a variety of payment methods including American Express, Visa, Mastercard, and Maestro. This makes it easier for travelers to settle their bills without having to worry about currency exchange hassles.
When it comes to accommodations, the hotel offers a range of room types to cater to different needs. From the comfortable and spacious Standard Double Room to the Family Room and elegant Suite, guests can enjoy a peaceful night’s rest after a day of exploration. Each room is designed to provide the utmost comfort, ensuring a relaxing stay for every guest. Whether traveling solo, with family, or for a romantic getaway, Lake Kivu Serena Hotel has the perfect room for every guest.
Closest airports
Goma International Airport
2.5miBukavu Kavumu Airport
52.3miSpa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Parking On Site
Terrace
24-hour front desk
Lake view
Mountain view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Kitchenware
Kitchenette
Patio
Garden view
Landmark view
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony

Show 5 photos
Standard Room
1 Double Bed
2 Twin Beds
250 sqft
Mountain view
Landmark view
Garden view
Private Bathroom
+
More details

Show 5 photos
Suite
1 Sofa Bed
1 Queen Size Bed
430 sqft
Lake view
Landmark view
Spa tub
Garden view
More details

Show 4 photos
Room
2 Double Beds
270 sqft
Lake view
Mountain view
Landmark view
Garden view
x8
+
x5
More details

Show 4 photos
Room, Pool View
2 Queen Size Beds
More details

Show 3 photos
Junior Suite
1 King Size Bed
More details

Show 3 photos
Junior Suite, Lake View
More details

Show 2 photos
Deluxe Room
More details
Superior Room, 2 Twin Beds
1 Twin Bed
x4
+
x3
More details
Standard Room, King Bed
1 King Size Bed
x4
+
x3
More details
Standard Room, Queen Bed
1 Queen Size Bed
x4
+
x3
More details
Run Of House
More details
Room, Sea View
More details
8.4
180 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Airports
Goma International Airport
2.5miBukavu Kavumu Airport
52.3miAirports
Goma International Airport
2.5miBukavu Kavumu Airport
52.3miAttractions
Volcanoes National Park
23.2miKiyaga Restaurant
Cuisines
Location
Features
Availability
Spa/Wellness packages
Restaurant
Beachfront
Private beach area
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Spa tub
Beach
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Parking On Site
Terrace
24-hour front desk
Lake view
Mountain view
Non-smoking rooms
Live music/Performance
Beach umbrellas
Kitchenware
Kitchenette
Patio
Garden view
Landmark view
Garden
View
Extra long beds (> 6.5 ft)
Free toiletries
Bathtub
Upper floors accessible by elevator
Balcony
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Activities
Beach
Bike tours
Live music/Performance
Live sports events (broadcast)
Tennis court
Tennis equipment
Tour or class about local culture
Walking tours
Bathroom
Additional bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Special diet meals (on request)
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Concierge
General
Air conditioning
Electric blankets
Executive lounge access
Facilities for disabled guests
Family rooms
Hardwood or parquet floors
Hypoallergenic
Interconnecting room(s) available
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Electric kettle
Kitchenette
Kitchenware
Microwave
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor dining area
Outdoor furniture
Patio
Private beach area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Clothes rack
Iron
Socket near the bed
Safety & security
Safe
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach umbrellas
Fitness
Fitness center
Massage
Outdoor swimming pool
Spa
Spa facilities
Spa/Wellness packages
Transportation
Airport drop-off
Airport pickup
Airport shuttle
View
Garden view
Inner courtyard view
Lake view
Landmark view
Mountain view
Pool view
View
From 14:00
Until 23:30
Guests are required to show a photo identification and credit card upon check-in
Until 11:30
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
17+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
Cash
Mastercard,
American Express,
Visa,
Maestro,
Cash only
This property accepts cash.
What are the check-in and check-out times at Lake Kivu Serena Hotel?
At Lake Kivu Serena Hotel, check-in is available from 02:00 PM until 11:30 PM, and check-out is by 11:30 AM.
Is free parking available at Lake Kivu Serena Hotel?
Yes, there is complimentary on-site private parking available at Lake Kivu Serena Hotel, and no reservation is required.
What's the nightly rate at Lake Kivu Serena Hotel?
Starting rates at Lake Kivu Serena Hotel begin from $163. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What are the room types available at Lake Kivu Serena Hotel?
The hotel offers Standard Double Rooms for single occupancy with a 269 sqft room size, non-smoking policy, and a Queen size bed. The Family Room, also for single occupancy, features a similar room size and smoking policy, with 4 Queen size beds available. The Suite is a 431 sqft non-smoking accommodation with a King size bed, suitable for 2 adults.
What activities does Lake Kivu Serena Hotel offer?
Guests at the Lake Kivu Serena Hotel can enjoy a variety of leisure amenities. They can begin their day with a meal at the Kiyaga Restaurant, which offers a selection of African, local, and international cuisines. After breakfast, guests can head to the outdoor swimming pool, which features a shallow end and stunning views. For those seeking relaxation, the hotel offers spa and wellness packages, along with a private beach area and beachfront access to Lake Kivu. Additionally, the hotel provides kid-friendly buffet options, making it an ideal destination for families. The live music and performances at the hotel offer entertainment for guests of all ages, and the 24-hour front desk ensures that all their needs are attended to promptly.
Is there a swimming pool at Lake Kivu Serena Hotel?
The hotel has an outdoor pool available year-round. The pool features a shallow end and offers a view.
Is there an in-house restaurant at Lake Kivu Serena Hotel?
The hotel has the Kiyaga Restaurant offering African, Local, and International cuisines. Therefore, yes, the hotel has a restaurant on site.
Does Lake Kivu Serena Hotel accept credit cards and cash payments?
Yes, Lake Kivu Serena Hotel accepts both credit cards (American Express, Visa, Mastercard, Maestro) and cash payments.

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