It was our second time staying at Le Sereno for my mom’s birthday! The property and the staff is amazing, they will definitely do ANYTHING to make your stay perfect and comfortable as possible, from the staff at the reception/concierge to the staff at the restaurant! A very special thanks to Alizée from the concierge who spared no effort to help with all our reservations during our stay on the island. Also the property location is amazing, because the beach there is very calm since it’s located inside a bay, so it’s a perfect location for couples who want to relax in a more intimate and private environment. Thanks to all the Le Sereno staff for making our stay as perfect as possible and hope to see you again next year! Ps: if you are wondering if the hotel is distant from town, I wouldn’t worry about that, it will take you around 10 minutes from the hotel to town by car and there’s little to no traffic at all. I’d also suggest you rent a Countryman Mini Cooper, since it’s a compact car and easy to drive around.

The setting is fabulous. There are many turtles in the lagoon and it’s only 10 feet deep so you see them up close. The hotel is lovely, the breakfast is great but the best thing of all is the staff. They are all absolutely lovely. So friendly and helpful. This place has a fantastic culture

Nothing

Superior quality service staff, the people made the difference. Location is pristine, the beach is very beautiful, kaleidoscopes of colors of blue.

The location is excellent! Not the best beach on the island but nice for lounging waterfront or for water sports if that's your thing, but it's next to 2 other beautiful hotels so there are good options for dining. Location is away from the bustle enough to be a true retreat unlike Eden Roc but not an absolute pain to drive to like the Cheval Blanc. Like everywhere else on the island service is EXCEEDINGLY warm if occasionally a little confusing. I had to ask for housekeeping several times one evening and they never came and they got all our spa and covid test reservation dates mixed up -- maybe a language barrier? They also let us borrow a beach umbrella that turned out to be broken, very inconvenient to find out once we were on the beach. But they're so uniformly nice and either young and beautiful/slightly spacey, or oldish (you know, my age) and very pro...quite on brand for the rest of St Bart. The girl that worked by the pool and the young voitureur were so nice! The staff mostly speak English and were patient with my super sad french. The concierges flirted generously with us sad olds -- flattering! The grounds are lovely. The room was lovely though we did have mosquitoes and some roachlike insects but a pretty normal amount for a wet Caribbean island (weve had way worse). Room was super clean. Bed too soft for my taste but still comfortable. Delicious room service, restaurant and cocktails and the complimentary mini bar was appreciated. Spiegelau crystal glasses, exquisite high end toiletries I'm now obsessed with, good towels, great bathrobes, great housekeeping, 24 hour valet...They served us champagne and snacks in the room when we arrived and unpacked the car for us...We had an absolutely fabulous time on St Bart and cannot wait to return, easily one of the best vacations of my life. I would return to this hotel, and I thought it was fairly priced given what you get and what things cost on island.

Broken loaner umbrella, mix ups with reservations and housekeeping requests; minor details. The live music in the restaurant was too loud and I was afraid the singer (a guy with white people dreds and a kitten-growl singing style) was going to talk to us when he was working the crowd. He didnt though. Bed is too soft.

everything was just amazing. i can’t express in words how treated we were and how relaxed and comfortable we felt there. the best beach petit boutique hotel ever in the world

i loved everything. starting with tutti buona persona italiano serving us, passing by the frenches and all… we didn’t like a thing

The amenities and having the ocean view was priceless.

the staff were friendly and helpful… the concierge is excellent.. everything there was amazing …

the staff and everything was excellent

Love the beach, the staff and room service

Everything

Everything was fantastic

We liked everything in the hotel

the property looks amazing , the breakfast amazing snd the service was the best i had ever expressed!

the beach was full of seaweeds and the location of the hotel is far from Gustavia and st jean however not too bed just 20 min drive and the view is worth it!