Lovely staff who were always smiling and attentive. Hot and cold filtered water on each floor. Room was compact but clean and had everything you need with a really comfortable bed and view of the mountains. Great shower with hot water and nice pressure. Perfect for one person or two who really like being close together at night.

I didn't really like the polyester/nylon sheets and bed cover - the cover kept sliding off the bed and the sheets made me feel hot.

The location is excellent, the bed is comfortable, nice view to the hill and teleferic, clean room. access to clean tap water and bottled water.

a bit noisy at night during the weekend because there is a bar near the hotel. the bathroom door must be fixed to cover the whole space because it has an open space at the bottom.

Great location and the price was right. Shower was strong and hot. Internet was stable and fast. Bed was comfortable and lots of pillows. Staff was very helpful and they remembered me from my previous stays. Many cafe’s close by and near the zoo, river, teleferico was 1 minute away.

Towels were still like sandpaper. Everything else was fine.

Location is close to the center and the staff was very good, Internet worked well and I liked that they had CNN in English. They also cleaned my room early, which was great. They also had a power strip which was great,

Water pressure was marginal in shower.

Location and price were great. Staff seemed much better this stay. Internet was stable and consistent.

The toilet still did not flush completely. Shower was a bit stronger, but towels still like sandpaper.

The lady who dealt with me-Hortensia-was so friendly and helpful-arranged a taxi for me when I was leaving.Eric was also friendly and approachable.The room was clean and serviced daily.A.C.worked well and sleep quality was good...plus a convenient location.Worth returning to.

Excellent, Central location, nearby to shopping, tourist attractions. Public transit within 2 blocks.

All was good.

Staff were extremely friendly and helpful. We were constantly offered tea and coffee. We were able to leave our bags with them on our last day, which was great. The location is excellent. Just a block from the cable car.

Little bit noisy as the doors are metal but for the money you cannot complain.

Location Location Location as they Was excellent also staff were very helpful and friendly

Rooms were dated and room/washroom was quite small also water pressure was minimal but for the price and location was acceptable

Early morning coffee is very welcome. And hot or chilled water is always available for guests.

Not sure.