The location was great, lots of shopping centres readily available, and a shuttle bus is provided as well. Food is available via the restaurant or room service, but we preferred to eat out instead. Lots of in-house facilities such as sauna, swimming pool and gym available. Huge bathroom with both shower and bath provided with separate shower as well.

Beds were hard and not suitable for me. Decor is dated and needs maintenance or updating, bathroom fan didn't work, air-conditioning was noisy with remote only working within 2 metres of unit and too many light switches for one room.

I liked the professional, polite and attentive staff.. The hotel is clean. The staff also arranged a room with my specific requests so that made me happy Thank you

The promotion photo on Booking.com is old and presents the hotel as modern and sleek but the hotel is a little dated and worn. I had to show the check in clerk the promotion photo and asked if I arrived at the right hotel. She said yes the photo is old. I think the breakfast buffet could be better (especially the coffee) for the price I paid for the room.

Great staff service, the place is clean and quiet. The room is big. The breakfast is OK though we were expecting some sushi so much as it was stated Japanese and international cuisines will be served for breakfast.

The Onsen time is too short, only 1 hour from 5pm-6pm for females and 6-7pm for males, would be happy if provided an extra pillow without any charge (provided only 2 pillows in the room); would be better if there's a rug/carpet in the living room as the tiles were really cold. The facilities/furnitures are a bit run-down. No chef at night so limited food we can order in the restaurant at the ground floor.

Very big rooms. Very good bathroom. Cleanliness. Good quality toiletries, Bathrobes, flip flops

Labelling of the Breakfast items wasn't proper. Many items had no labelling. There was no bakery items and hardly any choices for vegetarians. There should also be a separate Halal food section.

Almost everything. The room was spacious. Staff was very friendly, especially, staff at breakfast. Japanese-Thai breakfast was also tasty. The location was great too in our case, closed to Sukhumvit and 9-kms road. 1 mins walk to Tops supermarket. All what we need was there. Onsen was awesome. Not crowded at all.

* Old built in furniture * Onsen opening time for lady was not great. It was too short hours.

Large apartment, serviced everyday to a high standard, with a generous breakfast and excellent outdoor pool! Oh and shuttle bus to town.

Once or twice breakfast buffet started to run out!

Massive 1 bed suite with large telly, bathroom with a bath, swimming pool & gym & the breakfast was pretty good too.

The place is pretty dated but everything is really clean & tidy & everything works fine so didn’t bother us.

Staff are able to understand English and very kind. Breakfast is quite sufficient, various kinds of food, including Japanese food, Thai food, and western food. Lots of vegetables and fruits. They have sauna, Large hot spa, and pool, although there is a bathtub in each room.

The south side rooms are hot in Summer.

Lovely hotel. Nice and relaxing. Staff are very friendly and welcoming. Breakfast was ok but catered more for the Japanese.

The location was a little frustrating as there was really much local but was lovely and quiet, so I can't complain.

Large well run apartment hotel a little tired but vey clean. Very nice staff and good breakfast. Nice pool on the 5th floor.

Strange division of hours in regard to use of Sauna