Cleanliness, Staff, Hospitality, Location

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The staff was very nice and cooperative, and most of the staff at the reception were able to communicate in English and were welcoming. The hotel's reservations WhatsApp kept in touch throughout for support and suggestions. The hotel was clean, the rooms were spacious, and the environment was good. The parking space was excellent.

The breakfast had Arabic food on our first day, and I requested the reservation number and the reception to provide at least bread. They improved it the next day, but still, breakfast needs improvement by adding a few more English dishes. The lights in rooms and lounge need to be increased because, in low light, it was difficult to read/study. There must be mirrors and hair dryers in the bathrooms. The Wi-Fi needs improvement and stability. I sent some suggestions to the reservation via WhatsApp and the reservation welcomed our requests and suggestions and promised to address them.

Hotel is nice & clean. Staff is very cooperative & friendly. They provided us whatever we requested for (breakfast in the room, which was amazing!) as well as a mattress. They allowed an early check-in too : ) it is very close to King Khalid Park & Cultural Center. Front & Back side parking is available at the Property.

Toilet Fixtures need to be improved, some of the furniture in room (wardrobes & tables) are quite old and slightly damaged. But the rest of everything is great and very comfortable! we enjoyed our stay and were looked after quite well by the staff. Breakfast Buffet was not available due to Eid Holidays (their staff was on leave) but they sent us a nice breakfast tray in the room which cheered us up & also had a nice complimentary saudi coffee cattle with dates & tahina : )

I liked the location

the property needs to be refurbished

It was a wonderful experience, exceptionally clean and had a pleasant fragrance throughout. Friendly staff and attentive making my stay even more enjoyable even though it was a short stay. Additionally, the price was very reasonable for the quality of service provided. I highly recommend this hotel to anyone looking for a comfortable and affordable stay in Qassim.

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masha ALLAH good staff and very good behaviour and very good reception and good experience over all,good room ,clean and calm ,and very comfortable with privacy safety,we really expect this in a hotel after a long journey ,the hotel lived up to the expectations.

Fantastic bed and very big room. I was also very happy to see the jetstream bath. When I arrived I got coffee and dates, that was fantastic!

Unfortunately the bath wasn’t used in a while I think, because when I turned it on there was a lot of dirt and dead insects. Besides this, the toilet leaks, making the bathroom floor wet the whole time

Great breakfast! during my stay it was delivered to the room. They offered hospitality of dates and Arabic coffee which was of excellent quality. The amenities in the room were generous and good quality. Wi-Fi was free and fast. Parking was available for free on the front and at the back. The room was clean and spacious.

The juice offered with the breakfast was of inferior, ready made non-fresh quality.

The room was big and the bed was huge. Very quiet and private.

The carpet smells like cigarettes especially when u enter the room. Some of the facilities are too old or broken( like the bathroom sink)

A wonderful Sray, welcoming stuff, especially Yasser, many thanks. Room was amazing, bed, Long luxurious Sofa with a long middle table. I liked everything there.

Nothing at all.