The room was large for Korean hotel standards. The bed was Very comfortable. There was a balcony looking out to the forest. There is a free shuttle minivan to Everland &the station, but needs to be reserved. The bus to Seoul is less than 10 mins walk from hotel and runs very regularly.

The hotel is spread out over various buildings, and our building was uphill. It wasn't far but for those less mobile, please request a lower building closer to reception. This hotel is very close to Everland but I think over 30 mins walk. There is a mini van, but it stops running around 8:30(?). If you want to watch the parade& fireworks at Everland, they finish later. It means taking a taxi ride home, but no taxi wanted to take us back BC it was a short fare. So this was exhausting and stressful. Otherwise this hotel is good value for money.

so comfort place.I loved facilities.And near everland.location good,so clean.wonderful view.And there was a bus took to the everland👌👌🫶🏼🫶🏼🫶🏼👍👍👍

One staff came to us say we were so noisy so be quiet...But that staff was so rude,he can say nicely we would get it okay..but that staff kinda scared me like so mad at me.Why???i said "okay we will try sorry"but he still aahh..aaahhh😡😡.I dont get it so rude but okay some female staff were so kind.but i don't know i am afraid of him my kids afraid of him

We stayed here as it was close to Everland and Caribbean Bay. The propery is really nice and well laid out. Has walking trails around the property and a really good Thai restaurant at the main entrance. The swimming pool was a nice bonus that we really enjoyed.

It was perfectly close to Everland, provided free shuttle bus to/from Everland. It was quite, relaxing and friendly staffs.

Cleaning was not perfect as we found so much dust and trash from previous guests under the beds in bedroom and living room. Please tell your cleaning staff to clean carefully.

The room size was wonderful for the 2 aduls and 1 teen. Parking is available underneath each building, so it is easy access to the elevator. The bed was comfortable and a great view! Good restaurants nearby. Close to the Everland

Not enough selection at the convenience store in the hotel.

I liked that the hotel was clean and the room was very big. I could prepare my own meals if needed to. They had a restaurant on-site and a pool for my son who absolutely loves swimming. The staff was very welcoming and also ready to assist us if we needed anything. The best part was that there was a shuttle bus through the hotel that we could use to get to the theme parks.

We enjoyed the room temperature as we walked into the room. Beds were comfortable and shower was relaxing- I loved the double shower heads

nothing

Very convenient location while we're at Everland and the hotel is super clean and pretty outside. The staffs were absolutely kind and helpful they also keep your luggages free during your stay. I'll comeback here if I visit Everland again.

Nothing

The room was very clean and the employees were nice and professional.

It was very warm in the room and no way to adjust the thermostat.

Support, Location, Room was fully serving all expections. It was a wonderful stay.