The staff were excellent, so enthusiastic and helpful and with great speed too. The staff member who helped me literally bounded over with a smile on his face and helped me immediately. Although my Korean isn't great, their English is very good and we were able to communicate easily. The room was lovely with good, modern decor. I was worried from pictures that the room would be too dark, but it was just fine, the lighting was great. Everyone I met was kind and explained things really well. I had a great night's sleep on the comfortable bed.

I was a little frustrated that the bath drain did not work immediately, so I called the staff to help me, to which they did with great haste! However, when I was in the bath, the drain broke again and obviously I couldn't call the staff to fix it again... so I just had to improvise. Also, the A/C remote was a little temperamental, but I didn't ask the staff to help me with that for me so that's my fault - the A/C still worked fine. I guess another thing to mention was the interesting design choice of having a mirror in the toilet room - don't think I've ever wanted to see myself when I'm using the bathroom.

I like the room with bath tub and steam room. Nearby alot nice eatery like ginseng chicken, octopus and bbq. Staff is friendly in assisting all our needs. Breakfast is delicious too with good amount of variety.

Price is expensive and car park is very narrow. There is additional cost for 3rd pax despite room is stated for 3 pax and staff only inform additional cost when we are sleeping despite double checking during payment if bill is final and for 3 pax. In the end, staff force us to go down Lobby immediately to pay again and insist we are in the wrong for not paying when we already informed in both reservation and verbal check before making first initial payment. There is no gym, no pool, no golf though and pics are misleading.

Clean, comfortable and spacious. The shower is huge and the bathtub is comfortable enough for two people. Everything seems new. The receptionist speak English and Spanish.

The room is too dark and the only window leads to a balcony very little light. The toilet is separated from the sink so you have to go from one side of the room to the other if you want to wash your hands.

The bath was amazing!! Rooms are big and spacious. Bed was comfy. Lots of free amenities available for use. Location is also quite good.

very nice hotel with good location and stylish interior design

bad noise isolation - hearing every flush of the toilet from the neighbours

The room was spacious and clean, breakfast was decent, staff were great, and the location was close to many restaurants and a train station.

very good value for money

too dark, hardly read book

Location was good. Very close to restaurants and the train station

The staff is very friendly. The room is clean and big.

price, cost efficiency

not much