breakfast, cleaning, eating, garden, beach

The shower needs renovation, the seats in front of the rooms should be wiped. We asked the staff to arrange a taxi to go to the center. The taxi they recommended was more than twice the amount we paid for the taxi on our way to the hotel.

The pool and the beach were clean and were being kept that way throughout the day. The place is more of a vacation village (as apposed to "hotel") and is well maintained and looked after. Green is the all around though Sinai is a desert :) The staff were very friendly and attentive. There is a small reef so we enjoyed snorkeling with no extra efforts.

We arrived with 5 children, 3 of them young, so we wanted to have connected rooms. I didn't get any reply to my emails before hand and though I managed to call them and asked for the rooms to be together, once we arrived we were offered separate ones. (Things were fixed on the 2nd day thnx to the attentive staff.) The fruit and vegetables were not of high quality. (Disclosure - we keep Kosher so we didn't try most of the food.) Air-condition was turned off a minute after the official breakfast time (kind of showing people the way out). In such a hot place a better quality mini-bar fridge (in the rooms) is essential.

Clean, well kept, very attentive staff, well presented and polite. good atmosphere , very calming enviroment , good food , nice room , beautiful view, lovely pool , didn’t get to see entertainment so can not comment, no hassle with owners of the shops, friendly non pushy and realistic prices . Thanks to the reception staff on arrival and leaving , all staff in general . Good value for money .

Everything was excellent

The staff were very friendly. The swimming pool was amazing. The variety and the taste of food were just incredible. The animation team and the daily party were just good and could be better.

The beach cleanliness could be better. The sea was full of straw Some of the guests were very annoying as they were throwing bread into the water to feed the small fish, even though it is among the prohibited things in the beach rules.

Food was surprisely good. The rooms were great and the area of the hotel is well cared and clean

The most important thing is the beach. The water is very dirty and full with plastic bag. It was realy shame to go inside the water and see this plastic all over. Specialy beacuae they are cleaning the beach but for some reason the left the water dirty

The staff were all very welcoming and pleasant. The hotel reception was efficient and took all of our requests into account. We were even offered a tour of their small internal farm when we left, which was very interesting.

The food was not really to our liking; we have all been to Egyptian resort hotels before, but the quality and selection here was not as good as we have had elsewhere. Also, the room was not well sound-proofed from the neighbours and both of our rooms had minor but inconvenient plumbing problems.

Everything is so good except for the food. The staff is great, they're all very nice and helpful. The beach is beautiful and enjoyable.

The food is so bad, it's tasteless and lacks flavour. It was really disappointing.

Everything but the food and the staff attitude

Food is very limited very much tasteless and sweets and croissants are always leftovers served for multiple days , other than that its a good deal

The team and staff are great. They are welcoming and try to help as much as they can. The place is clean, there are lifeguards at the pool and at the beach that really cares about the swimmers. Noor is brilliant at the kids' playground. The clerks at the reception are amazing.

There was a bad smell in the room, the aircondition was too noisy. There is no AC at the reception. It is aloud to smoke almost everywhere....

In General everything was amazing

The room service kitchen didn't have all the options in the menu, specially the dessert section, and the mosquito is a serious problem