The location is perfect and the facilities are convenient. The beach is great and the staff is always pleasant.,

There were parts of my room that haven’t been clean for a very long time , also it is looking like the rooms needs some renewal or maintenance. It’s bed. 2 years since our last visit. The new location of the restaurant is not as pleasant and the variety of food is not the sane. The grilled food was burnt most days, so we went out for dinner somewhere else. There’s a new room for games which is good but it also attracts people with less interesting profiles. If go visit, chose the resort - it’s better overall!

Beautiful territory with a lot of trees and flowers. Comfortable and quite rooms. Very good dinner. Selection for the breakfast was the same for every day but more then enough to start the day. Fantastic beach and restaurant nearby to have lunch.

I wouldn't say that this is disadvantage but rather detail you should be aware of. To get to the beach you need to wait for hotel transfer that takes place more or less every 15 mins or walk for 10-15 mins to the beach by yourself.

The food was great.

Not much to do, hotel staff had difficulty keeping up with number of guests. The beach accommodations were poor, old and dirty canopies and chairs. No service from staff at beach. Limited lunch options with overcrowded guests. Transport to and from beach was untimely. Spa is not included with stay, marketing was deceptively made. Water in the mini fridge ran me a fortune, also was not made clear that we would be charged for such.

The environment of the Hotel was very nice and the staff was very friendly

The hotel could pay more attention to the quality of its cook, the food in the evenings was very tasteless every single evening For the price that the hotel is asking for, they could better equip the sunbeds on the beach because they were very uncomfortable compared to the white sunbeds of the Conrad

The overall property was v nice. We had a duplex room which had an upstairs room for the children - a v nice setup. The beach was very pretty though quite busy, about 10 mins away from the hotel with their one little train (which runs every 15 mins) The dinner was excellent (we had the half board option), with lots of choice and good quality food.

The swimming pool area is quite small, given how many people there are in the resort. They also have a lot of random rules which make the place seem not quite high end. E.g. children can’t jump in the swimming pool; you can only get 1 towel per day (which means someone needs to write it all down in a sheet - is this not as resource intensive as letting guests have however many towel a day they need!?); the beach has a bizzare system of towel stands and beach areas being split according to which room you had booked (it didn’t really bother us because we only went in the afternoon when it wasn’t busy, but again it gives it a feel a cheap and petty).

Almost everything was perfect. The staff were very professional and helpful, the grounds were lush and well-maintained, the beach was beautiful, and the dinners were delicious.

There was a corporate event with extremely loud music that lasted until midnight. The hotel buildings are arranged around the swimming pool, and the event took place near the pool. In our room, it felt like we were right in the middle of a disco. What bothers me most is that someone in hotel management decided that the party was more important than the well-being of other guests, including both adults and children.

Swimming pool and beach

The restaurant a la carte was extremely uncomfortable and bad food

The facilities, entertainment for children as well as adults; the resort is very family-friendly with dedicated kids' clubs. The staff are warm and attentive, specially the hotel manager Manuel and the Stella at the reception making Chia Laguna a perfect choice.

During our stay at Chia Laguna, we initially had issues with an older room, including a faulty shower and a loose toilet seat. However, the staff promptly addressed our concerns and moved us to a much better room. The hotel manager, Manuel, was very attentive and ensured we were well taken care of.

The resort is super nice and clean. Everything is well organized as well. All staff are well dressed and are really polite with everyone.

The house keeping usually came late between 3pm and yesterday they came at 5.30pm and we were have a little siesta so it wasn’t convenient for us . Also drinks from the restaurant and bar are too expensive. I understand that it’s a resort but they can be more budget friendly and I’m sure people will buy more.

Very nice hotel, perfect for families, kids facilities are very convenient and staff is very family friendly and attentive.

The interiors and some parts of the resort could are a bit outdated and could use some renovation/maintenance. Cleaning was not perfect.