The hotel is architecturally an amazing project in a unique and fantastic location. Unfortunately the room finish (like tiling, grouting and built work, please consider I am an architect) is poorly done. The cleaning is not really at standards as windows dusty with kids fingerprints, floor sticky as broom and mop not properly used, as well not scenting of cleaning fullness. The dinner at restaurant a' la carte was very good but service slow and not attempt. Breakfast was not really what expecting for such an high level hotel, but must admit that buffet is really difficult. All the above are probably the result of an high end hotel designed to enjoy a scenic location in tranquillity, which is instead "assaulted" by family with children making the place loud and dirty. It is a pity as managed a bit better could be a fantastic Design Hotel, and attract more guests looking for a relaxing holiday.

read the above

Great, helpful personnel. We didn’t know what to expect since the reviews where very inconsistent, but we had a great stay. We had diner and breakfast and the service was very much on point. Yes the rooms are not new, new, but still very high standard and everything breaths comfort and exclusiveness

We recently stayed at the Widian Hotel, which is surrounded by the peaceful Atlas Mountains and overlooks a stunning lake. The hotel itself is beautiful inside and out, with gorgeous decor that caught our attention. Our room was clean and spacious, with a balcony. The balcony offered beautiful views of the lake and mountains. What distinguishes us most is the professionalism and friendliness of the staff, which makes our stay comfortable and unforgettable. In addition, the hotel offers a range of activities; We especially enjoyed the spa services and the unforgettable boat tour on the lake. In short, Hotel Widian promises a great experience with great amenities, friendly staff and stunning views, all at a good value. Highly recommended for a peaceful vacation.

Despite the numerous positive aspects of our stay at Widian Hotel, we encountered a few issues that we hope can be addressed for a more perfect experience in the future. In our room (406), we faced technical difficulties with the TV remote control and the ‘Do Not Disturb’ and ‘Clean My Room’ options wasn’t working. The rooftop area, though promising, was marred by dirty furniture, which unfortunately dirtied our clothes with dust when we sat down. We were also somewhat disappointed during our visit to the spa, where only one staff member was available to manage the reception and offer massage services, meaning my wife and I couldn’t be serviced at the same time. Lastly, the revolving door at the hotel entrance required a push to operate each time as it was not functioning correctly.

1 - view and the nature around was outstanding 2 - very comfortable and spacious room 3 - high class service across the hotel: good restaurants, got help with laundry service, was easy to book extra night on the spot 4 - close to the Ouzound waterfalls (was a reason for a stop here)

1 - Pricier than average stay in Morocco 2 - on a 2nd day of our stay, wanted to visit indoor pool, but it was closed 2 hours earlier than previously announced (due to start of Ramadan). It wasn't obvious, and would have been good to know in advance

Everything. Welcoming staff. Very big room . Lac view . Very big bed. Chicken tajin with lemon was the best yet very expensive

Food very expensive. You can't walk by yourself without the help of an electric car. The hotel was built on a montain. Very hard to climb up

Location and main Hotel was great. Hotel Staff were fantastic.

Restaurant arrangements were a bit confusing (Perhaps being at the end of season was to blame, but....). staff weren't sure when & which eatery was open. Also the menu in the main restaurant was kind of out of sync with the rest of the experience. I just expected more from the restaurant. (Top tip for the kitchen, use more of the Moroccan herbs and spices.)

I love the spacy rooms, the views, the food and the service at the pool restaurant.

The food in the main restaurant (french cuisine) is below standards and it is a pitty there are few Marrocan dishes. Furthermore some of the staff is clearly unexperienced mainly at breakfast, not clearing tables, walking around with n'othing in their hands. Also they favour locals in their service over Europeans sadly.

Outstanding service and a beautiful property. On-site manager Moona was a star. Incredibly helpful and accommodating as a first time traveler to Morocco.

A few more people at the restaurant and pool area would have been nice.

Beautiful location, welcoming hard-working staff, great food. Our room was huge and it had incredible views. We had a lovely relaxing stay.

We went out of season so not everything was open / ready for use.

I usually choose properties with user ratings above 8.5, and this one had been highly recommended but showed something in the 7s, so my expectations were very low. But the place is magnificent, the staff is dedicated, the view incredible, and the room comfort above what you expect from a 5star. A divine place I would love to bring my wife there for a romantic weekend. Food prices are in line with what you get in other hotels, 5-star hotel restaurants are never cheap...

the only mishap was the little bottles of free shampoo and cream which had dried up... the rest perfect