The staff was welcoming and offered us a bagged breakfast due to our early departure. The restaraunt was exception service and food! The room was exactly as advertised and provided good amenities for our short stay.

The Shuttle never showed and we didn't get a response from the Hotel. Due to the Ferrie strike we had to grab a very expensive flight from Mykenose to Athens last minute. We had a confirmed 19:30 pick-up at the Athens airport and shuttle never showed. We tried to call but the line would not connect. We emailed and never received a response. We had to hire a taxi and the staff never apologized or offered reimbursement for the additional cost we incurred.

Hotel beautiful, new & clean. Views excellent. Bar staff very friendly, particularly the young man that served us. Was extremely friendly, polite & informative. 11/10 to him. Room was great, key lockable safe great. Shuttle good, driver friendly. Food was great. Etc Etc... We will come again.

Shuttle bus colors differ. One is new & black, the others white & with teal green text. A bit confusing. We only saw the name on the black bus as he was leaving. Would be good for your Hotel to put both photos of both buses on your website. Also would be good if your driver did a quick walk up & down with an AVRA HOTEL sign. This would be good for advertising your Hotel. 2. Would be easier & less stressful for tourists trying to find the Shuttle Bus.

The staff, location, room (with sea view and balcony), good variety of dining choices close by, complementary airport shuttle (not used but will next time) and the variety of quality food for the buffet breakfast.

An international junior sports club were staying. They boys were loud and hanging off their balconies shouting and swearing at people outside and roaming around the foyer in large groups...it was unpleasant and went on for hours. The staff were informed and were apologetic but the poor behaviour did not stop. At breakfast the boys devoured trays of breakfast food like locusts. The staff arranged to bring some food items to my room which I had patiently waited for over 30 minutes. The reception staff said they would not rebook another junior sports club in the future. With this in mind I will stay again next year.

Fantastic location in the centre of town, close to the port and local amenities. Paying for a sea view is definitely worth it, as was the 40 Euros to keep the room until leaving at 16.30. Good choice for breakfast, staff very polite and friendly. Free shuttle to/from the airport is a great complimentary service.

Only two coffee capsules in room and when asked for a couple more, was told only two were complimentary and coffee could be purchased from the coffee shop. Not ideal when wanting a couple of drinks on the balcony before showering and dressing to go to breakfast.

It was close to the airport and the room had a view over the ocean. It was clean with a nice bathroom and toiletries. They allowed late check out and the free shuttle to airport was very convenient.

The wifi was very poor for the price of the rooms- it kept going in and out. The shuttle from the airport and back was delayed both times, so something to keep in mind when planning your timing.

Great location, modern hotel.

At first my son's room was allocated a room on a different floor. Only after there was a problem in his room was he moved to our floor. Would have liked to have an electric kettle in the room (for making tea / coffee). No English speaking TV channels (CNN / BBC).

Free airport shuttle to and from Right at Ferry port Great bar servers

We arrived and told them what time we were getting at the airport for the shuttle. We were out there 20 minutes before our scheduled pickup time. No one showed up at 1:30, with no sign for the hotel. Another couple on the same flight was waiting. We both called the front desk and she told us we missed the shuttle and have to wait another hour for the next one. I think that's poor customer service, and there's no way we missed them being 20 minutes early outside. Just thought it's rude they didn't come get us immediately. We waited in the heat just to make sure we got the next shuttle.

As so many have commented - super. If you don’t mind posting up in Rafina (nothing wrong with it - restaurants and tavernas near by, but I’d never miss the ancient city center for it) it does the job. ESPECIALLY if you are leaving out of that port which I’d highly recommend since it is small, straight forward and within walking distance of the hotel. Much easier to navigate than Piraeus. You can see the ferries come and go depending on which way your room faces. There is a mini market next door to the right and a restaurant that stays open until at least midnight right next to it if arriving late (as of mid April so not even high season but still open until then. There is also a Lidle supermarket a few blocks to the left. We usually enjoy the ancient city center on the way out even if for a night or two but this was great as my husband left early and I was waiting for my sister. With all the back and forth to the airport and free shuttle it worked out very well. I was actually able to take a ferry to Andros - there and back in a day since the port was right there and it was a great way to fill me time, the schedule was perfect for a day trip. Left at 7:30 and returned at 4pm. WONDERFUL BED. Didn’t want to get out of it. From what I could tell each room has a balcony which is also great.

Rafina is a small port about 15km from Athens Airport. The hotel is modern and located adjacent to the beach / promenade. The facilities were clean, well maintained and the staff were universally friendly and helpful. The hotel has an in-house bar and restaurant - the meals were tasty and good value with the residents’ discount applied. The twin room was very comfortable, and the shower was very powerful and hot. There is a complimentary shuttle bus to the airport which needs to be pre-booked. Mine ran on time - and the driver was helpful with luggage and friendly. I cannot think of anything to criticise.

The shuttle from the airport was really a life saver. Right outside the airport entrance, go right and there was the shuttle van, waiting. No (extra) charge. Tipped the driver 5 euros. Room was good, solid value. Right by many cafes, I had the best shrimp/pasta/red sauce there, Cocktails were a little more difficult, but we had a few G&T's, nothing complicated. Ride back to the airport next day was quick and easy.

Room was small but serviceable, but that was the only downside. Didn't try the restaurant but it looked good and got good reviews. No other negatives. Staff was a bit neutral.