It is a very good hotel, very clean, comfortable, with good design and very polite staff. The breakfasts are amazing, there is food for any taste, very good Chinese food. The garden is very nice, quiet with a pond and sound of water.

Everything was good, there was nothing I would complain about. Totally recommend. To the metro station it's 15 minutes. And to the center by metro it's about 50 minutes. Anyway it's reachable and quiet area.

Nice, bright room. A soft bed. I liked the balcony, it's a pity that the weather was gray.A varied and delicious breakfast. Excellent value for money.

A broken curtain in the bathroom. It doesn't open. The staff speaks very little English, although there are enough English-speaking tourists in the hotel. At least the basic phrases can be learned. Otherwise, everyone is very friendly and pleasant.

Very comfortable and staff are very helpful.

It is reasonably close to the metro station. It is in the quieter part of town so I felt quite peaceful. It has conveniences such as a laundry so I can do my washing.

Good location, close to Shanghai South Station and other public transport. Very kind and helpful staff. Specially thankful for manager Song & manager Liu’s friendly support, letting me experienced wonderful welcome home feeling.

We were received very warmly The staff made us feel so special The upgrade to the suite was a surprise Overall, stay was unforgettable Keep up the good work We will be back for sure

Good staff especially Justin as he helped me carry my luggage. Comfortable bed. A bit far from the metro station but good location nonetheless

Nice little hotel with comfortable and clean rooms. Staff was friendly and helpful, breakfast was great!

Staff did not speak English well but was helpful

clean and all the staff are friendly, especially Wang Zhendong, he is very helpful with what I need

many do not yet speak English

I am very satisfied with the equipment in the room, the fullness of breakfast, and the service of staff.

Nothing to be dissatisfied with

beautiful hotel and comfy bed. If ever been again in Shangai I would come back in this hotel.

staff cant speak english much, But it wasnt a problem.