The room was clean. The bed was comfortable. The shower had good hot water and decent water pressure. The front desk staff at check-in were pleasant. Wi-Fi was fast. Breakfast looked decent, and there were a lot of options available.

The gentleman at the front desk the morning I checked out seemed more interested in his phone than in offering morning pleasantries. He continued using his phone while I was trying to check out. Not a deal breaker, it just didnt seem very professional. The window of my 3rd floor room could be opened all the way, which could be a potential safety hazard if one was traveling with children. Again, not a deal breaker for me, just something I noticed and wanted to mention. There was no kind of directory in the room I stayed in. It would have been helpful to get an idea of what was in the area.

I was driving a large moving truck and pulling a trailer. I was worried I couldn’t find parking when I got there and additionally worried if I park too far away I’d risk damage to the truck or things stolen. Front desk staff was nice and said I could park anywhere even taking up multiple spots. Relief. So what I liked best, was ample room for parking and also lots of access roads to turn around a big rig. Very happy!

It wasn’t a big deal, but the fridge in my room didn’t work. It was ok since I just had one item I needed to keep cool and the ice bucket was an easy alternative. Otherwise no complaints. Also, I had two big dogs that stayed with me and had plenty of room around back of hotel for dogs to do their business.

Was lovely! Loved swimming in the pool and relaxing in the hot tub! Staff was very nice. Breakfast was yummy and checkout is a decent time.

They refixed the bed but left our stained sheets on instead of changing them. Tmi but I had started my menstrual cycle and bled on the sheets. We left and came back and saw housekeeping had been there. Refixed the bed but didnt change the bedding even with visible blood on it.

I liked the morning breakfast. The waffles were delicious and the so were juice options. I enjoyed the swimming pool and the hot tub. The cleanliness of our room was great and the beds were very comfortable.

The breakfast sausage could have been better. The taste was a little bland. Our bathroom only had 1 roll of toilet paper. Some cleaning wipes would have been nice. Everything else was good to be honest.

Everything! We will definitely stay here the next time we’re in Watertown! Cleanliness Great breakfast Location Personable staff Beautiful decor Pet friendly

The only suggestion is that you might provide small plastic bags for dog waste cleanup. We forgot ours and had to use the wrapper on the extra roll of toilet paper.

Staff was very friendly. Rooms were modern and very clean. My son and husband both enjoyed staying here. That said, we were out and about all day, every day so we didn't make the most of the stay by swimming, using laundry, vending, workout room, etc. Breakfast was great.

The only thing that was problematic was that we were in a handicap accessible room and the shower was not a walk-in, but a tub. The tub was at a higher level than the floor and I fell while getting out and hit my head on the toilet. I thought I compensated for that while getting out but there was no handrail on the wall to get out- only inside the tub.

The staff was wonderful and the atmosphere was friendly, loved that they had coffee available all day. The only thing that I was disappointed about was the bathtub did not hold water. The plug wasn’t working and water would just drain. Other than that the room was perfect

Right across the highway from the Redlin Art Center if you want to see that museum or attend an event there. Nice enough small pool and hot tub. Lobby breakfast room or fine and up to date.

Really felt like highway stopover (which it’s great for!) nothing to walk to, no restaurants close by or town.

Close to the door. The lady at the desk was nice. Plenty of pillows.

I had booked a king room and got a double queen. I didn't say anything because the gal had already had issues with booking.com. I knew it wasn't the hotels fault .

Room quiet, clean . . .except for one spot in carpet. Breakfast was good. Complimentary water and cookies a nice amenity. Employees friendly. All around a good place to stay.

Soiled place in carpet.