Spectacular location with beautiful garden and peaceful villas with excellent amenities. Incredible restaurant, pool bar and breakfast!

We have booked our reservation with romantic package that contained massage for a couple, at first we couldn't do it because the spa wasn't prepared, it only had 1 professional working on Monday and it was already booked for the day to another client. After complaining they offered late checkout to reschedule our spa session.

Location Staff

The restaurant is expensive for what you get. The food is good but not special or amazing. Will find same standard in any decent restaurant for way less.

The geographical situation. The park is amazing, huge and so beautiful. All employees were very nice, helpful and efficient. We will certainly return to this great hotel.

Nothing.

Everyting about this Hotel is perfect !

Everyting was perfect. Don't have any complains about the hotel.

O hotel e lindo.

A piscina externa poderia ser aquecida. A piscina do spa também deveria estar mais quente.

Local muito lindo

Great facilities, food and service

Nothing

Exceptional staff & accommodation’s. Really an amazing hotel.

Tranquility, excellent standards. Delicious food. Warm staff. Welcoming.

My recent stay at Casa Marambaia was a mixed experience, but I must commend the truly exceptional staff and the stunning beauty of the location. The dedication and politeness of the staff, particularly Antonio, Caio, and Miqueias, added a personal touch to my stay. Their attentiveness and professionalism were noteworthy. Additionally, I was impressed by the responsiveness of Jave and Edson (Hector? One of the managers). Despite some challenges during my stay, they listened attentively to my concerns, showing genuine care and a willingness to assist. It's rare to find such a dedicated team, and their efforts deserve recognition. The property itself, Casa Marambaia, is nothing short of beautiful. The surroundings offer a serene and picturesque escape, making it a visually pleasing experience. Regarding the culinary offerings, I had the pleasure of enjoying some delightful dishes. While I noticed some inconsistencies in the quality and variety of the food, there were definitely moments where the cuisine impressed me with its flavors and presentation.

My stay at Casa Marambaia, coinciding with New Year's Eve and a special occasion, was approached with high expectations given the property's niche and esteemed reputation. The substantial premium charged during this period set the anticipation for an elevated quality of service and experience. Regrettably, my experience fell short of these expectations. The price increase, almost threefold, seemed unjustified when considering the standard level of service provided. The additional charge for the New Year's Eve dinner was particularly disappointing. Most of the dishes, including what should have been a simple yet satisfying steak, were underwhelming and fell below the quality one might find in an ordinary franchise restaurant. The desserts, too, were a letdown, with a pavlova so disproportionately laden with lemon it resembled a lemon cake. A notable low point was the quality of the beverages. The white wine served would struggle to find a place even in cooking, let alone at a celebratory dinner. The champagne was noticeably cheap, and when I raised concerns about the drink options, the suggestion to pay extra for an alternative felt inappropriate, especially given the context of the event. The decision to forgo traditional fireworks in favor of a live piano performance was an interesting choice. However, the performance, though energetic, was not up to par, detracting from the festive atmosphere. The following day, attempts to revisit a similar dinner menu were declined in favor of trying a supposedly renowned hamburger, which unfortunately was also a disappointment, paling in comparison even to fast-food standards. In conclusion, the experience felt like a significant overpayment for what was offered. The sense of being taken advantage of, particularly during a time meant for celebration, was disheartening. While Casa Marambaia has potential, my experience was a stark contrast to the high-end reputation it seeks to uphold