The hotel was adequate for what I needed for a couple of nights. Location was good, near to some restaurants The room was clean and comfortable. Wifi was excellent. Staff were courteous and kind There was a lot of construction going on, on the beachfront, which meant that the view on that side was not great at all. Surprised by other reviews saying that the view was great, when actually it was a building site. Hopefully in future years, there will be an amazing view, particularly of the sunset. A safe was available, although needed a key which house keeping provided once I informed them of the lack of key. Breakfast was adequate, with a small amount of choice from a menu. C

We had a memorable vacation here. The room is spacious, the bed is soft. In particular, the location of the homestay is perfect with the sea view and the mountain back, helping us enjoy the majestic natural scenery right from the balcony. Fresh air, peaceful, very suitable for relaxation and temporarily leaving the noise of the city. Attentive service, friendly staff and always ready to support guests.

We absolutely loved our stay at Giếng Ngọc Hotel in Cat Ba. From the moment we arrived, the staff made us feel genuinely welcomed with their warm hospitality. They went out of their way to help us find the best transportation options, which made our trip so much smoother. Honestly, this might just be the best place to stay on the island!

I stayed here for two nights and everything was perfect. The hotel is reasonably priced, the rooms are clean, convenient and very comfortable. In particular, the staff are extremely enthusiastic and always ready to support all the needs of the guests. It is worth the experience, I will definitely come back if I have the chance!

The staff here are extremely friendly, always welcoming visitors with a smile. They are ready to assist from booking a car, suggesting a tour schedule to serving meals upon request. This enthusiasm and thoughtfulness makes the trip much more comfortable and memorable.

The staff was well organised and helpfull. I wanted to start the tour I booked with them on the day I was checking in (early in the morning, before the given time). There was no problem, they allowed an earlier check-in so that I could also refresh myself. Rooms are spacious, comfortable and well equiped. As an add on bonus, a place where they serve breakfast is really nice

The best part was the view – the balcony offered amazing views of the bay, which was so relaxing. The room was clean and comfortable, with nice, cozy beds that made it easy to relax after a long day of exploring. I had a pleasant experience and would definitely recommend it!

The hotel has a beautiful view. The service quality is excellent, and the staff is friendly and warm. I was very pleased with my experience here during my business trip to Haiphong. I will definitely return next time when I travel with my family.

- Excellent quality service, the hotel is located right in the center, beautiful sea view. - Diverse menu, breakfast buffet. - Spacious hotel suitable for everyone, family, company groups, has a hall to organize events.

Good value for money. The hotel is a bit older, but it is still comfortable and has everything you need. The air conditioning worked well, and the room was cleaned daily. It’s just a short walk to the beach and nearby restaurants.