Centrally located. Decent price for a single room. Free spa access and breakfast included. Free parr,int and nice reception staff.

Room Cleaners…. They were very noisy throughout my three day stay. If you wish for a lay in…. It’s not happening. The cleaners shout to each other whilst cleaning the rooms and they start around at 0830! Be prepared to get out of bed!! The cleaners do the minimum…change towels and sometimes..re-stock the minibar. Nice enough ladies… but noisy as hell. Sorry… but that’s the truth.

We had a lovely stay in a spacious room. The beds were comfortable, the food was okay, the swimming pool was great. The location is also very good, pretty close to two supermarkets.

Unfortunately it was very warm outside and there was no AC in the room. The spa part is without swimsuit, and to reach to that nice spa from the picture, you have to go through the 'naked' part.

Room interior is not so modern but it's clean and comfy. Our booking included breakfast and dinner. The food was good and the restaurant was quite pretty. We appreciated there's a baby pool area which made us feel safe to stay with our little ones so in the end we had a relaxing holiday with our two little children.

We were expecting a pool exclusively for the hotel guest and turned out the pool is a public pool. Luckily it wasn't too full during our stay but I could imagine it's not so convenient for the hotel guests when the pool is too packed especially in the summer.

Really liked the structure and the direct connection to the Spa. Great for kids as well. Lots of space for parking, even if it was hot weather, the room stayed cool and it was nice to swim inside and outside in the pool. Nice location to visit the region. Very good breakfast.

Breakfast was a bit busy and some things were not there anymore.

We were enjoyed with our stay, the personnal was friendly, the room was a little bit oldy, but cozy and clean with bahtrobes and towels for swimming-pool, allday free access to the sauna and aqua-zone, also a breakfast was really good.

It was too hard to find parking spot, it would be much easier to have a special parking places for the hotel guests.

First things first: The meals served at the dinner were excellent! Following the fun at the pool during day time, dinners were truly the highlight of each day. Staff is very friendly and helpful. Reception, cleaning staff, waiters, pool guards, everybody is working hard and dedicated, with a smile. Rooms were quite warm, I even slept with just a t-shirt on. So cold weather is no problem. Pool/therma is incredibly fun for kids. To make sure (as we weren't 100% before we arrived) you have full access to the therma facility if you're staying at the hotel. All kinds of fun for kids, slides, pirate ship area, etc. You can even enjoy the outdoor part of the pool in the cold weather, as the pool is heated. There are also jakuzi areas which adults enjoy. But be aware, it is very very crowded in the pool. So even if this doesn't slow down kids from having lots of fun, if you're intention is to relax in a quite setting or swim back and form, this may not be the ideal spot for you. But if your aim is to have fun with kids, then this is a great place. Hotel has free parking but as the therma area is also open to daily visitors, it is almost always full. You may have to drive around to find a spot. Hotel has a neighboring forest area, which is very peaceful and a great opportunity for taking walks. There is also rental bikes available, but we didn't use them, so cannot comment on that. As mentioned in the beginning, dinners are excellent. Perfect taste, perfect service. Breakfast is quite good as well, very familiar if you're used to German style breakfast. We were quite full after having the breakfasts. Rooms are clean are tidy. For some reason the wall is not perpendicular and the beds is slightly rotated. Bottomline: This is a great hotel if you want to have a few days of fun with your kids and have a nice holiday.

Staff very helpful and friendly, facilities and pool were excellent.

Language barrier was a bit difficult due to me and my family not knowing much German language, staff tried very hard to help us though, thank you!

Great facilities, very good breakfast with a lot of choice. Easy to walk to the Therme from your hotelroom. Very nice sauna! And a great indoor pool. Also towels and bathrobe slippers included. Lovely environment to walk and to visit the very special place Externsteine! Also the water is very pure. Cool places to get healing water.

Breakfast was excellent with adequate variety of goods. Room was clean and big enough to accommodate 2 people at least

Air conditioning was missing and couldn't stay in the room especially during the afternoon

The hotel is kept very clean and the facilities were excellent.

The rooms could do with a roof fan or air conditioning.