Our recent stay at this hotel in the city center left us with mixed feelings. While the location was undoubtedly great, being in the heart of everything and a mere 5 minutes from the Zócalo, some aspects fell short of expectations. The hotel itself is clean and aesthetically pleasing, featuring a beautiful terrace. In conclusion, while the hotel has its positive aspects, there are notable drawbacks, including the room location, noise levels, and inconsistent friendliness of the staff. Considering the price, we believe there are better options available in the city center.

Our stay in a superior room adjacent to the employee storage area fell short of expectations, particularly given the amount we paid. The persistent noise from the ground floor location continued until midnight, significantly affecting our overall comfort. A drawback was the uncertainty surrounding the items for sale in the room, leading to confusion regarding what was included in our stay. Moreover, the lack of friendliness from the majority of staff members post-check-in was disappointing. The only exception was the gentleman responsible for maintaining the hotel's cleanliness, who appeared genuinely friendly. Furthermore, there was constant chatter and loud noise emanating from the employee storage room throughout the morning and most of the day.

Friendly staff, welcoming. Good size room, lovely quaint feel to it. Location is excellent to just go and walk and explore. Very safe. Fabulous restaurants and bakeries nearby. Staff very helpful. Tried the restaurant couple of times and excellent quality. Again very helpful and friendly. Had a great time here

Booked junior suite and looking forward to Jacuzzi after long day. But ours did not work. This was quite frustrating. To their credit they offered to move us but this was day 2 of 3 and we didn't want to move everything again. Also safe didn't work but they give us an over ride key so we coudl still use it. I think they need to check everything is working before guests arrive. I was told hotel woudl contact me after I left to offer compensation for the jacuzzi but I did nto receive a call. This was not good.

Beautiful, comfortable small hotel close to the Zocolo. The staff is friendly, helpful and professional. They carried our bags up and down the stairs, called taxis and took care of all of our needs. The hotel surrounds a beautiful courtyard where you can order a drink or a meal and relax and listen to the calls of caged birds. We had breakfast there every morning, a delicious and a wonderful convenience. This parador has a charming, traditional feel.

The hotel is on Calle Indepencia, a busy, noisy main street. The rooms face the courtyard, so rooms are quite but you can hear trucks from the courtyard and the restaurant. Not a major concern, just mentioning if for those who seek 100% quite. Or course Oaxaca is a noisy, bustling city so best to just to roll with it!

All of the food and beverages were of the utmost quality at the Andariego Restaurant at the hotel, and the service was cheerful and accommodating. The desk support was superb in handling all of our requests. The room was very quiet and comfortable.

We lacked hot water on our first morning, but it was fine for the remainder of our stay. There is no daylight in the room, but this may be typical for hotels with rooms facing interior courtyards, which feature only one window that faces the courtyard. The bathroom is ventilated only with a small window that opens to a common interior vent column.

The location is great. Rooms had 2 full beds which I had trouble finding, so this hotel is great if you’re traveling with friends and don’t want to share a bed. Location is useful. Walking distance to many mezcal bars, which I loved. Area was pretty central so it felt very safe. Quiet, late at night but safe. Building is old and holds an interesting history. We didn’t eat there but supposedly the restaurant attached to hotel is meant to be highly rated.

Hotel has an elevator but it is only for handicapped guests. Hallway can be loud, and the only window in the room is of the hallway.

I paid for the included breakfast, and it was fantastic. Definitely spring for the pan dulce option, which I believe is 25 pesos, well worth it. Also, the rooftop terrace is amazing and when I was there (late March) I had the whole thing to myself.

Honestly I was happy with everything. I stayed on one of the inner-facing rooms on the third floor, and I had a great sleep. However, I can imagine that if you were a light sleeper, any room facing the street, especially on the first or second floor, could possibly be loud due to street noise. But this is a nitpick, I did not have that problem.

For being located so near the city's action, the hotel was remarkably quiet. The bed was comfortable, the room extremely clean, the staff incredibly helpful, and the decor and design of the hotel very welcoming, warm, and authentic. If I needed to find a negative, the rooms did not have windows to the outside, only to the interior of the hotel. With so many open spaces in the lobby, rooftop, etc., that didn't bother us at all. HIGHLY recommend this hotel!

Oaxaca City is hard to describe really. It's like this Spanish-style Mexican tourist town where you "walk and look at things" and honestly it's not boring. This hotel is like a magical oasis. Perched almost opposite the main square, it couldn't be in a better location. When we arrived, they took our car keys and whisked the car away. The entry foyer is almost colonial with birdcages and palms. It's absolutely beautiful. I loved the vibe of the place. The only negative is that it said there was a "patio" with my room but there was no patio. There are rooms with a patio so I think this is a booking.com problem. As with all Mexican type hotels, the windows are "looking in" to the inner courtyard corridor so it's a little dark in the room but honestly it didn't really matter. They have made an effort to double glaze for noise. The room is lovely. The bed was comfy.

You cannot say anything because it's so lovely here. It's close to bars and shops and the staff are so helpful. The hotel food is amazing. I didn't like the things in the room "for sale" because I wasn't sure what I could "use" and what I "couldn't use" for free but, whatever stupid detail.

Excellent restaurant, Spanish colonial decor, each room is unique, close to the zocalo and many restaurants, art galleries. Friendly staff. Also loved the birds in the cages. Loved that it has only a few rooms with a very upscale boutique feel, despite its affordability. Walkability score is off the charts! Finally, liked the idea that we could book tours at the front desk and be picked up from the hotel.

The water was often lukewarm when taking showers.

We loved this property - stylish, comfortable, wonderful staff and great location. The courtyard areas were particularly lovely. The zocalo was a 2 minute walk and it was perfect for exploring.

Nothing it was perfect. Some reviews mention the stairs but the staff are happy to transport your luggage to and from your room so it really wasn’t a problem.