From start to finish, our stay was perfect! The breakfast was fantastic, and the cleanliness of the rooms was top-notch. The staff deserves special mention, particularly Mr. Müller, who was incredibly kind and attentive to our needs. Even when I wasn't feeling well, they made the best out of the situation and helped is feel comfortable. This level of care is truly rare! The hotel meets all the criteria and even goes beyond expectations. Excellent location (central yet peaceful, right by the forest and across from the zoo), cleanliness, breakfast, kitchen, and fantastic staff. We’re so happy to have found such a wonderful pet-friendly hotel, where all our requests and last-minute issues were handled without hesitation. Thank you!

The is nothing negative to report, except that it was exemplary.

Beautiful Hotel, pristine cleanliness, pleasant friendly staff, lovely breakfast, the decor in this hotel was something else, absolutely beautiful. Accessible room was huge with access via french doors to it's own large outdoor patio seating area. We would definitely stay here again The zoo is easily accessed with complimentary admission provided by the Hotel. Overall, First Class accommodation with pleasant, friendly staff.

The hotel was modern and I loved its style and location. Breakfast was great as were the offerings from the bar and restauant. The staff were all really helpful and kind before I arrived and during my stay.

To be fair nothing really.

The location was fantastic! It was so wonderful to hear the sounds of the animals at the zoo before falling asleep and when waking up. The employees were so professional and exceptionally friendly! The wellness area was nice. We love the scent of the body wash the hotel provides. Breakfast was delicious!

Nice renovated hotel at the entrance of the Zoo.. It is very new, clean and very nice staff. Breakfast was simple but great and fresh. We liked to have a beer in the Bar at night when our kid was sleeping and that was very nice with good beers. It was a little weird they didn't have a restaurant with a chef ( you could order pre prepared meals for your room) but the staff recommended some great restaurants in town. We went to stumm's brauhaus! That place is great! (TIP!) All on 5 min. Drive.

The zoo.... well Zoo, they should call it a museum. The museum of the empty animal houses and expotition of the working man with the opputunity to walk into a wild excavator. we went here during our roadtrip vacation because we wanted a zoo and it was on route, but the zoo was very disappointing. Luckely the city centre had a great shopping centre to fill our time. But because we liked a stop in de middle with a nice zoo we probably won't be going here again. If you put this hotel somewhere else we would come back, but the zoo isn't worth it.

The hotel was located on the perimeter of the zoo. The building was beautifully decorated and superbly clean .. when we checked in we were given a room overlooking the car park so we asked for a different one on the other side of the building..no problems at all to change it ..we could hear the animals from the balcony they sounded like lions but they weren't...

It might have been useful to know from the booking site that food was available in the bar...we didn't know until we got there by which time we had bought stuff .

Very good location, inside the zoo, you can also visit the zoo for free with your stay. Free parking available. Designed rooms very comfortable. Free wellness area. Very clean room. Friendly staff.

Excellence

Excellence

No air condición

Lovely rooms and the hotel feels really new

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