179 reviews
From
$13Boma Road, Mbarara, Uganda
179 reviews
1/45
Restaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Parking On Site
24-hour front desk
Welcome to the Palace Hotel, located on Boma Road just 0.4mi away from the vibrant city center of Mbarara, Uganda. This pet-friendly hotel offers a diverse range of amenities including free WiFi, air conditioning, and private parking. The 24-hour front desk ensures that your needs are always taken care of, and the on-site restaurant and bar provide delicious meals and refreshing drinks. With a total of 179 reviews, guests have had an amazing experience at this hotel.
Experience this unique hotel's serene garden views, and take advantage of additional amenities such as the golf course and tennis court located on the premises. If you're looking for a memorable and relaxing stay, the Palace Hotel offers extra-long beds, balconies, and bathtubs for the ultimate comfort. With prices starting from just $13 per night, the Palace Hotel invites you to enjoy a delightful and convenient stay in Mbarara.
For those seeking a delightful dining experience, the Palace Hotel offers an on-site restaurant where guests can savor an array of delicious meals. Indulge in local and international cuisine prepared by skilled chefs while enjoying the charming ambiance of the restaurant. Whether you're looking for a hearty breakfast to kickstart your day or a satisfying dinner after a day of exploring the city, the restaurant at the Palace Hotel is ready to cater to your culinary desires. Treat yourself to delectable dishes without having to step out of the hotel.
Additionally, the Palace Hotel provides the convenience of cash payments for your stay. With only cash accepted, guests can easily settle their bills and expenses without the need for credit cards or electronic payments. This streamlined approach ensures a seamless and hassle-free experience for all visitors. Embrace the simplicity of cash transactions during your stay at the Palace Hotel, allowing you to focus on relaxing and making the most of your time in Mbarara.
The Budget Double Room at the Palace Hotel offers a cozy and comfortable retreat for solo travelers or couples. With its ample 323 sqft of space, this room provides a welcoming environment for relaxation. Boasting a single King size bed, the room comfortably accommodates up to two adults. With the pleasant amenities and affordably priced at just $13 per night, the Budget Double Room is the perfect choice for those seeking a cozy and cost-effective lodging option during their visit to Mbarara. Experience a restful stay in this charming room and indulge in the many offerings the Palace Hotel has to offer.
Restaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Garden view
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Show 2 photos
Deluxe, 2 Twin Beds
2 Twin Beds
Flat-screen TV
+
More details
This twin/double room features a seating area, a wardrobe and a flat-screen TV. The unit offers 2 beds.
Show 15 photos
Budget, 1 Bed
325 sqft
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
The spacious air-conditioned double room features a flat-screen TV with satellite channels, a mini-bar, a seating area, a dining area as well as garden views. The unit has 1 bed.
Show 15 photos
Budget, King Size, Single Use
1 King Size Bed
325 sqft
Garden view
Balcony
Bathtub
Minibar
More details
Show 3 photos
Apartment, Balcony
Flat-screen TV
Refrigerator
+
More details
This apartment features 1 living room, 2 separate bedrooms and 1 bathroom with slippers. This apartment has a seating area, a wardrobe and a flat-screen TV. The unit has 4 beds.
Show 2 photos
Deluxe, 2 Twin Beds, Single Use
2 Twin Beds
Flat-screen TV
More details
Show 2 photos
Deluxe
1 Double Bed
Flat-screen TV
+
More details
Show 15 photos
Budget
Balcony
Minibar
Flat-screen TV
Refrigerator
+
More details
Standard, Double
1 Double Bed
More details
Standard, 2 Twin Beds
1 Twin Bed
More details
Standard, Double, Single Use
1 Double Bed
More details
Family, Triple
More details
Standard, Triple
More details
7.8
179 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Nele
8.2
April 2025
All in all the place is clean, has a nice garden and the staff is supportive. Our room was really big and the bathroom is good as well. The only problem was when we ate at the restaurant it took a very long time for two sandwiches, of which one was so salty it wasn’t eatable. It was very hard to communicate with the waiter, therefore the order was wrong in the end, e.g. we asked if the iced coffee comes with milk, he said yes and they came with out, as we asked to get some milk on the side than he brought extremely hot milk with our iced coffee and charged us extra.
Adifin97
8.2
June 2024
Like the property, located at a secured place, easy access to the city centre. Staff was really nice and helpful. They have a nice garden to spend your lazy day. The double bed room was big and spacious, with strong WiFi.
The mattress were not confortable and neither the blanket, the shower pressure was very low. There is no air conditioner, as it is mentioned d in the website, they do provide with you a table fan, which works well.
Lawrence
8.2
July 2025
Located in a nice, clean, peaceful residential neighborhood, a little bit removed from the dumpy, congested city center. Loved seeing some local wildlife in the property's trees. The staff was friendly and helped arrange a ride to the Igongo Cultural Museum.
The restaurant staff was very friendly, but prices were a bit high and the service was slow, and the menu was a bit limited.
Twinamatsiko
10
December 2024
The customer care was really awesome, the environment was really cool n calm,
First i got disappointed with the person handling the online booking, i did my reservation online 4months back so when i flew in n went to the hotel, the room i had booked n what i was given it was totally different, so please the management should look into it n get it solved
Laura
10
November 2023
The staff is amazing! They are friendly, helpful, and made my stay absolutely perfect! I was able to do my laundry and used the hotel clothes line to dry. The restaurant staff were equally wonderful. There is also a lovely garden to sit and relax.
Nothing! Although it might appear that the hotel is outside of town, it is actually an easy walk into the center on Mbarara. Being just a bit out of the middle of town means the hotel is very quiet!
Ian
9.1
August 2024
Quiet and comfortable yet near the town. Really good staff team and simple but satisfying breakfast. Enjoyed my short stay and would definitely recommend and return again.
Google maps confused me finding the hotel. If you are coming for the 1st time use the town centre route. Maps will send you on the bypass. Not the hotels fault but worth noting.
Agracea
8.2
November 2022
I arrived later than the check-in time, about 1:30 am. The location is quite close to the city centre. I arrived with the Boda Boda (if you are in Uganda,, you pretty much know what this is ),, and the route was safe, the boda guy stayed to make sure that I was attended to and the security guard was instant and very helpful. The staff and team on the group were very helpful and oh My the breakfast compared to the cost is really a great treat. I am vegan and had great options.
The water heater switch is outside the room. A fact I didn't know was possible. Perhaps for the next guest, let them know especially since i needed a shower after midnight check in :)
Nora
9.1
November 2024
Offered delicious omelet instead of meat banana based breakfast.
I wished they had real brewed coffee instead of nescafe.....but that's my only complaint. wish they had real butter not margarine. I;ve been boycotting Nestles for years and that's what they had....doo bad....
Clive
9.1
June 2025
I liked the friendly staff and good quality food. The room was clean, comfortable and the location of the hotel was easy to find and quite close to the town centre.
Nothing really. Considering the price point, it met my expectations.
Sharada
8.2
June 2025
We liked the look of the property with beautiful garden to sit in. Breakfast was nice and the food was good too
We couldn’t sleep all night because of music and dogs barking all the time
Attractions
Lake Mburo National Park
24.6miAttractions
Lake Mburo National Park
24.6miRestaurant
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Parking On Site
24-hour front desk
Non-smoking rooms
Garden view
Garden
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by stairs only
Activities
Golf course
Hiking
Nightclub/DJ
Pool table
Tennis court
Bathroom
Bathrobe
Bathtub
Free toiletries
Shower
Slippers
Toilet paper
Towels
Bedroom
Extra long beds (> 6.5 ft)
Walk-in closet
Wardrobe or closet
Cleaning Services
Dry cleaning
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Evening entertainment
Food & Drink
Bar
Minibar
Restaurant
Special diet meals (on request)
Front Desk Services
24-hour front desk
Baggage storage
Express check-in/out
Private check-in/out
General
Air conditioning
Family rooms
Mosquito net
Non-smoking rooms
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Refrigerator
Living Area
Dining area
Sitting area
Media & Technology
Flat-screen TV
Satellite channels
TV
Outdoors
Balcony
Garden
Parking
Free Private Parking
Parking On Site
Room Amenities
Drying rack for clothing
Fan
Fold-up bed
Transportation
Airport shuttle
Car rental
View
Garden view
From 11:00
Guests are required to show a photo identification and credit card upon check-in
From 06:00
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is needed).
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
12+ years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
No capacity for extra beds or cribs.
This property accepts cash only.
What's the check-in and check-out schedule at Palace Hotel?
Guests at Palace Hotel can check in starting from 11:00 AM and need to check out by 10:00 AM.
Does Palace Hotel come with parking?
Yes, parking is available at the Palace Hotel and it is free for guests. Additionally, the parking is private and located on site. However, it is important to note that a reservation for parking is required.
What are the rates at Palace Hotel?
Accommodations at Palace Hotel can start from $13. Be aware, rates are influenced by room type and selected dates. Ensure to specify your stay dates for up-to-date pricing.
What are the room types available at Palace Hotel?
The Palace Hotel offers a Budget Double Room designed for single occupancy, featuring a King size bed in a 323 sqft space. Smoking is not allowed in this room. The room can accommodate 2 adults and does not have provisions for children.
What activities does Palace Hotel offer?
At the Palace Hotel, guests can spend their time enjoying a wide range of leisure amenities. They can take advantage of the hotel’s golf course or tennis court for some outdoor activity. For those looking to relax, the garden and garden view offer a peaceful atmosphere. If guests want to unwind with a drink, they can visit the bar on-site. The hotel's restaurant provides convenience for dining in, and room service is also available for a cozy night in. The private parking is convenient for those with vehicles. Additionally, the hotel offers pet-friendly facilities for those traveling with furry friends. These amenities cater to a variety of interests and ensure there are plenty of options to make the most of a stay at the Palace Hotel.
Does Palace Hotel feature its own restaurants?
The provided data does not include any specific information about on-site restaurants at the Palace Hotel. Therefore, I cannot provide any details or confirm if there are hotel restaurants on site.
Does Palace Hotel accept credit cards and cash payments?
Palace Hotel accepts only cash as a payment method. Credit cards are not accepted at this hotel.
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