Location

The lady in front desk morning shift on 04 September 2025 she was bad at dealing with the customer

Hotel zur Börse in Hameln has a fantastic location right on the main street, making it a very convenient base for exploring the town. We were just a few minutes' walk from most of the major attractions.

However, our experience with the check-in process was frustrating. We had requested an early check-in, but despite seeing other guests checking out as early as 10 am, we were made to wait past the official 3 pm check-in time. When we were finally given our room cards, one of our two rooms was still not ready and had not been cleaned. The cleaning staff was very apologetic, but it's clear there's an issue with their room readiness system. While the location is a definite plus, the check-in process could be a major inconvenience.

Location excellent. Central historic area. Minutes walk to all main sights and 15 min to train. Afternoon reception woman very friendly and welcoming. Room was ready so checked in a bit early. Much appreciated. Very hot day but house staff had pulled curtains and room stayed reasonably cool. Even without air conditioning. Very spacious well designed modern room with a pied piper motif on wall. Very clean. Very comfortable. Booked early and very good value for money. Breakfast included. Would have liked to see some fresh fruit options. Highly recommend

Very clean, spacious apartment with everything needed for a stay with kids (good kitchen).good breakfast buffet. Convenient as the building was equipped with a lift.

Though we generally enjoyed the breakfast, you could see that it was challenging for staff during typical rush hours concerning bringing more food that was gone or refilling coffee machines/milk. I would also like to see more variety on fruits ( we got just apples and pears). Also, it was difficult to clean up in the kitchen, no sponge for washing up (no dishwasher neither).

Rooms were lovely and quite big for 2 -people. Very clean and comfortable. Breakfast was good and plentiful. Location was exceptional for all areas of the town.

Daytime staff weren't very helpful but the evening staff were very good and took time to ensure we had all we needed.

The food was first class there was plenty of everything and the buffet was always stock up along with a good selection of hot and cold drinks I found everything was very good.

Nothing if it’s not broke why should it be changed.it

Everything, there wasn't anything to complain about. Just nice.

The prices are iverpriced on bottles of water. A bottle of water €6.90. Is ridiculous. Also all Hameln sells the small Ratpoision bottles in a pack for €22.50 not € 34.60

Super clean, friendly staff, great location, good breakfast. Checked all of the boxes! We were pleasantly surprised and would definitely stay here again!

No complaints!

Friendly and helpful staff, parking garage across the street (€12,40 per day) and great location - just a few steps to the pedestrian zone (Osterstrasse).

More storage space for clothing.

Location was excellent, parking was goodif a little tight to get into.

Address given by booking.com not correct, hotel is situated on Kopmanhof Street. Coffees machine in room didn't work.