I was extremely disappointed as I am sure I booked with breakfast, afterall it was the same price as without and I expected the hotel as a minimum to offer a complimentary breakfast or 2 out of 4 nights. We had booked 1 room the week before incl breakfast and then changed it to 2 rooms for this week supposedly with same conditions. We were then told breakfast wasn't included. Even next week is at the same price roughly 150 a night INCLUDING breakfast.

We stayed in this hotel in May 24 when cycling to the Nice. We liked it so much we wanted to return and we did so in July 24. We were two people and a medium dog and we were given an room in the attic. It was simply too small and unsuitable. I made a "move" request to reception and we were moved to a larger room at no extra cost. Thank you. When making a booking online maybe booking.com should flag that the room is an attic room. The hotel was the old Palace de Justice that was repurposed/refurbished in 2019 and it is magnificent. The town has some good restaurants and well worth exploring. Market day on certain Saturdays during the summer, worth checking if they are weekly or monthly Saturday market days.

Being told that we were LUCKY that there had been another room available. I would counter that by saying we would not have stayed in this hotel in the attic room offered to us. Maybe we were both lucky that a room was available. :)

The hotel,is well located near the town, with good views of it from our room. Although an old building, it has been modernised beautifully. The room and bed were large and the bed was extremely comfortable. A separate toilet was good, and there is an excellent walk in shower in the bathroom. We had a balcony with two comfortable chairs, and was pleasant to sit there in the sunshine. The staff were very pleasant and helpful.

Nothing

Great position in middle of town and very quiet . Free parking in the square right in front of the dramatic main entrance. Well executed refurbishment of all internal areas.

Poor value breakfast and very little sign of staff in dining room. Whilst the room was fabulous with very comfortable bed, the hotel lacked a certain “buzz” in public areas. Our check in girl was very young and had not been fully trained and struggled somewhat even though we spoke French, she had to keep asking for help from a colleague.

We loved this hotel and this lovely little town. The hotel has a real sense of luxury without overcharging. everyone was made to feel special. The rom was great with a lovely view of the town. The town was accessible by foot and had some great shops and markets as well as the castle. Would certainly plan to return here and recommend to friends. Just gorgeous! We also ate at the hotel and the food was superb!

Nothing! It was tremendous!

The hotel architecture is impressive and it is a very clever conversion. Our room was ideal for a family of four adults. One bed on a mezzanine,, one in a separate room. Very modern shower room with a very efficient shower. The spa is an added bonus and the hotel's central location worked for us. Despite the central location it was quiet on a Tuesday night in September.

It was difficult to bring the temperature down to a comfortable level in the main room although it was a very hot day. Access into the pool is a bit tricky for anyone with mobility problems (no handrail). The choices in the restaurant were very limited and some food was bland an ill balanced.

Great location, centre of Loches, looking over at the Chateau, Collegiate church, Lanyser Museum and Dungeon up on the ridge. Good room with balcony with seats and a small table. Parking available in square in front of the hotel (which has two public Modulo EV charging points). Good breakfast. Has a Spa and indoor pool. Helpful staff on reception.

Parking could be tricky in peak season. Breakfast room quite bland and cramped. No restaurant service Sunday or Monday evenings - Monday evening out of peak season there are only a couple of options to eat in Loches so plan carefully.

Hotel was impressive in terms of the site, central location but quiet and the pool was lovely. Room was really comfortable and well equipped. Loches was a beautiful place with lots to see within easy distance and not touristy at all. Staff were friendly and attentive. We got extra towels as there weren't enough in the room.

The food!! In terms of the breakfast - we came down at 10am and there was little choice left with most of the cooked food congealed and no croissants or bread left. Not worth £16! We also had dinner one night in the restaurant and it was not very good value.

Lovely hotel and perfect location. parking at certain times of the day could be difficult and if you have an electric vehicle there only two pumps which some people abuse by leaving their vehicle there after charging and some people park other cars in the spots. Hotel staff were very friendly, nice swimming pool. Food was overpriced though!

Nothing

Staff were very helpful, and following the change of room upon arrival due to a mishap with thier booking system due to a very bad storm, we were upgraded to a better room at no extra cost for the rest of the stay. The public car park infront of the hotel is very convenient, at no cost. The Hotel restaurant is also very recommendable. Although very sceptical about Loches before going there, we were very happy we chose this location, very well located close to Chenonceau and Amboise,