180 reviews
From
$80Aiteke Bi Street, 55 , Atyrau, 060011, Kazakhstan
180 reviews
1/91
Spa/Wellness packages
Restaurant
Indoor swimming pool
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
River Palace Hotel is a 5-star retreat in Atyrau, Kazakhstan. Located 1.6mi from the city center at Aiteke Bi Street, 55, this hotel offers rates starting from $80 per night. With 180 reviews, guest feedback offers a lively snapshot of the stay.
Amenities include Spa/Wellness packages, a Restaurant, and both indoor and outdoor swimming pools (free). Free private parking and Wifi, plus a 24-hour front desk, help lightened arrivals and days. The property features air conditioning, a river view, a kitchenette with kitchenware, an elevator, a garden, free toiletries, and a bidet, along with wheelchair accessibility and a free fitness center.
Business and travel needs are supported by a free Business center and meeting/banquet facilities (extra charges). Additional options include Shuttle service (extra charges), Airport shuttle (extra charges), Spa and massage services (extra charges), Personal trainer, Kids' meals (extra charges), and Parking On Site (free). For leisure, a Bar, Sun deck, and Beach chairs/Loungers (free) round out the lineup.
On-site dining continues the experience with Ristorante #1, offering European cuisine for a satisfying meal after a day of exploring. A stylish Bar provides a relaxed spot for cocktails and conversation, while sun seekers can soak up rays on the sun deck and lounge on free beach chairs with a river view to enjoy in the background.
Two pools beckon for both year-round and seasonal swims: an indoor all-season pool and an outdoor pool that opens with the seasons. Spa and massage services are available for an extra charge, as are personalized options like a personal trainer and Kids’ meals, perfect for keeping everyone refreshed and entertained. Leisure spaces include additional sun-drenched areas and bar-lounge vibes to unwind between dips.
Practical comforts include flexible payment options, with Cash accepted and major cards such as Visa, Diners Club, American Express, Mastercard, and Maestro. A free Business Center supports work trips, while meeting/banquet facilities incur extra charges. For convenience, shuttle services (including an airport shuttle) are available for an extra fee, and on-site parking is free. A variety of room configurations—from Studio to Apartment options—accommodate differing group sizes and preferences.
Closest airports
Atyrau Airport
4.5miSpa/Wellness packages
Restaurant
Indoor swimming pool
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Sauna
Air conditioning
Bar
Sun deck
Parking On Site
Personal trainer
24-hour front desk
Kitchen
Wheelchair accessible
Beach chairs/Loungers
Kitchenette
Kitchenware
River view
Elevator
Garden
Free toiletries
Bidet
Show 8 photos
Apartment, 2 Bedroom
2 Double Beds
1 Sofa Bed
970 sqft
River view
City view
Kitchen
Private Bathroom
x4
+
More details
Show 10 photos
Classic Studio
1 King Size Bed
485 sqft
River view
City view
Private Bathroom
Kitchenette
x5
+
x3
More details
Show 12 photos
Apartment, 1 Bedroom
1 King Size Bed
645 sqft
River view
City view
Kitchen
Private Bathroom
+
More details
Show 8 photos
Deluxe, 2 Twin Beds
2 Twin Beds
1 Queen Size Bed
325 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
More details
Comfort Apartment
1 Queen Size Bed
1 King Size Bed
x10
+
x6
More details
Show 2 photos
Deluxe
More details
Deluxe, Double/2 Single
1 Double Bed
More details
Superior Apartment, Sofa
2 Double Beds
1 Sofa Bed
More details
Deluxe, King Size
1 King Size Bed
x6
+
x3
More details
Studio Apartment
1 Double Bed
1 King Size Bed
More details
Deluxe, No Window
More details
Room Selected at Check in
More details
8.2
180 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Christophe
8.2
August 2025
Hotel is very nice. I was here 2 years ago and room have been renew and are nice. localisation look exentred, but you are near from several restaurant and shop is you walk 10 min.
This is just a personnal taste, bathroom are still done with cabin when now nearly all hotels have italian style. but water have no temperature variation and even if i was at 9th floor, i have good water preassure )).
Christopher
9.1
June 2023
Excellent facilities - the fitness centre and pool are great, the rooftop bar and pool is also a nice place for dinner and drinks. There was an opening party for the rooftop on the night we were there but fortunately it did not go too late so there wasn’t any disturbance to rooms below. Breakfast is OK, nothing exceptional. Staff generally helpful and friendly. Rooms are very spacious and well equipped. There’s also a good running/waking track along the river at the front of the hotel.
It could do with a small cafe area - to get a coffee I had to go and sit in the restaurant at a table.
Ty1973
8.2
September 2024
The location is good, the rooms are clean & spacious. The gym & pool is also very convenient & efficient. In general, the hotel serves with an acceptable pricing when compared to similar one in the district.
Nothing in particular, however the wifi can be a bit better.
Bernard
9.1
September 2022
Location on the riverside, near to centre of town is excellent. Room was surprisingly large & comfortable. Breakfast was decent, something there for everyone I guess. I was happy with my breakfast choices. Room service was quick and food as ordered.
Hot water was a bit slow to come through, we were on 7th floor. But worse was the water temperature in the shower oscillated between scalding hot & lukewarm though I worked out the water cycle after a while and managed to turn the water away before it got dangerous. But first time using it nearly got burnt. Not good...really need to fix that. Couldn't just put the shower nozzle up on the wall and shower normally. Had to hold it so could turn it away every time the scalding water came. Furniture was a bit dated, but still acceptable.
Stephen
8.2
September 2022
Location near the river was good for us, but anyway, you'll likely need a car/taxi to get anywhere. It's easy to find thanks to the river location and everyone knows where you're talking about - the ex-pat/business community knows it well, and many of the international oil companies have small offices in the building. The basement bar was a nice place to hang out after work, open late, and it had a free pool table. If you see English speakers there, most likely they work for one of the oil companies.
Andreas
10
October 2023
Very comfortable and big apartment! Very nice indoor and outdoor pools! Good equipped gym ! Central area and nice view on Ural River !
Nothing
Ivica
9.1
August 2023
Location ,breakfast, restaurant, bar and swimming pool on the roof. Spacious bathroom and comfortable bed.
Reception girls were kind of not interested in cheering and welcoming the guests .
Onur
9.1
November 2024
Hot beverages available upon request from waiters instead of constant stand during breakfast. Nice view
Almat
8.2
October 2024
Location.
Breakfast somehow is quite poor now. Also the hotel facilities are very old. Linens are smelly, all furniture worn down.
Lorraine
10
June 2023
great roof top pool area with bar. food was nice as well. Very clean hotel. Would highly recommend this hotel great value for money. Breakfast was great as well
Room service was a bit slow to arrive
Airports
Atyrau Airport
4.5miAirports
Atyrau Airport
4.5miRistorante #1
Cuisines
Location
Availability
Location
Availability
Spa/Wellness packages
Restaurant
Indoor swimming pool
Outdoor swimming pool
Business center
Free Private Parking
Free wifi
Room service
Fitness center
Sauna
Air conditioning
Bar
Sun deck
Parking On Site
Personal trainer
24-hour front desk
Kitchen
Wheelchair accessible
Beach chairs/Loungers
Kitchenette
Kitchenware
River view
Elevator
Garden
Free toiletries
Bidet
Accessibility
Bathroom emergency cord
Toilet with grab rails
Wheelchair accessible
Activities
Game room
Happy hour
Bathroom
Additional bathroom
Bathrobe
Bidet
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Food & Drink
Bar
Breakfast in the room
Fruit
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Express check-in/out
Invoice provided
Private check-in/out
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Hardwood or parquet floors
Heating
Room service
Tile/Marble floor
Internet
Free wifi
Kitchen
Dining table
Electric kettle
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
Outdoors
Garden
Sun deck
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Mobile app for room service
Room Amenities
Fan
Iron
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
Air purifiers
First aid kits available
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Indoor swimming pool
Locker rooms
Massage
Neck massage
Open-air bath
Outdoor swimming pool
Personal trainer
Sauna
Solarium
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Airport shuttle
Shuttle service
View
City view
River view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 2 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Diners Club,
American Express,
Visa,
Maestro,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at River Palace Hotel?
River Palace Hotel permits check-ins after 02:00 PM and expects check-outs to be completed by 12:00 PM.
Is there parking at River Palace Hotel?
Yes, the River Palace Hotel offers free on-site private parking without the need for reservations.
What's the nightly rate at River Palace Hotel?
Starting rates at River Palace Hotel begin from $80. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does River Palace Hotel offer?
The hotel offers a range of rooms including apartments, studios, and deluxe double or twin rooms. Occupancy ranges from 2 adults and 1 child in the classic studio to 4 adults and 2 children in the two-bedroom apartment. Smoking is not allowed in any of the rooms. Bed sizes vary from twin beds in the deluxe double or twin room to a combination of double and king size beds in the apartments.
What are the main attractions at River Palace Hotel?
Guests at the River Palace Hotel can enjoy a variety of leisure activities during their stay. They can relax and unwind at the spa, take advantage of the indoor swimming pool, or soak up the sun at the outdoor swimming pool and sun deck. For dining options, guests can savor European cuisine at Ristorante #1 on-site. Additionally, the hotel offers a fitness center for those looking to stay active, as well as a garden to explore and an indoor sauna for relaxation. Whether it's enjoying the river view, taking a dip in the pool, dining at the restaurant, or unwinding at the spa, there are plenty of ways for guests to make the most of their time at the hotel.
Can guests use a pool at River Palace Hotel?
Yes, the hotel does have a pool. There are two pools available at the hotel. Pool 1 is indoor and available all year round, while Pool 2 is outdoor and seasonal.
Does River Palace Hotel have on-site restaurants?
Yes, River Palace Hotel has a restaurant on site called Ristorante #1, which serves European cuisine.
What methods of payment does River Palace Hotel accept?
At River Palace Hotel, you can pay with cash as well as with various credit cards including Diners Club, Mastercard, American Express, Visa, and Maestro.
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