The hotel is on a side street, just far away enough from the main street that it isn't too noisy. We were there in winter, and I was thankful that the heating system was working very well. Breakfast was decent, and the staff worked hard to get the food out (many tourists from Iran the weekend we stayed). Harun, the owner, was extremely helpful and friendly, he can arrange whatever tour you are looking for. There is a ton to see in the region by taking day trips. Free tea on the first floor. I would definitely stay here again.

the location is perfect. the rooms were clean and big. helpful staffs. the breakfast is good engouh.

no air conditioner! no heating or cooling system. (at least I didn't see anythig.) no parking nearby. (crowded and old part of city)

Convenient location, easy to take public transport up different locations in town and to the bus station. Friendly manager; he can organize a trip in the area if there are more tourists around. I had a large room which was nice and comfy. A central street with many restaurants and cafes nearby.

The non-refundable policy for the hotel booking. I later had to cancel one night due to flight change and it was only partially possible; the hotel accepted but the booking was still never changed, so I had to pay the charges / taxes for the room.

Good location, close to many restaurants and shops in a friendly neighborhood. The room and the bathroom were clean, the shower was hot. The owner was very helpful and welcoming. Loved the big breakfast.

I understand that it's only hot in summer, but the room was very hot in the evening. I tried to sleep with the windows open, but there's too much noise in the evening. A fan might have been helpful. But maybe that's because I'm used to traveling in Asia where a fan is more or less the standard.

Staff was very helpful - speaks English as well as Persian/Farsi for the loads of Iranian visitors. Room had 3 beds so more than enough space. Bathroom very nice. Hotel breakfast was good but while in Van you also must visit "breakfast street" and lash out on the local specialty breakfasts at a "kahvalti salonu".

No option for any smaller rooms for 1 person at a reduced rate but I suppose that is not the dominant market in Van.

We had a good size room and it was very clean. The wifi worked very well and the beds were very comfortable. The manager, Haran, was very helpful with helping us organise a local tour. The other staff on reception were also very helpful. The breakfast was a basic Turkish breakfast of bread, olives, cheese, cucumbers, tomato's, boiled eggs, jams etc

The shower in the room was ok most of the time but sometimes the water wasn't very hot however it wasn't a big problem

Rooms are clean, cleaner than some others more expensive hotels. Good stuff. Breakfast is modest but very good quality. Location is also good, local food in 5 minutes, streets with shops and cafes in 10 minutes. Also you can find a bus stop in 10 minutes so it's easy to get anywhere in Van or close area not using a taxi.

No air conditioner. The rooms are a little bit tired.

Nice location, security was good. Staff always there. Good breakfast and free tea all day. Fridge in room. Nice area with local people

All the tour menu are in Iranian and non-English so makes it hard to book things, in the end I organised myself.

The owner of hotel is perfect person help us in every time and helpful warmblood and welcome warmly.and that was so clean up everything breakfast area. صاحب هتل مرد بسیار مهربون خون گرم بود .خیلی تو مسائل راهنمایی می کرد.تمیز بود مرکز شهر اینترنت خوب عالی 👍 ض

Very nice host and family who speak English and have nice suggestions on where to go, what to do and where to go for dinner. The hotel has perfect value and is located very nicely in the bazaar, but is still pretty quiet during the night.

The breakfast could have been more. But considering that it is off-season and few visitors were in the hotel, it was still quite good.