The hotel looks well taken care of and neat and clean. The rooms are well furnished and the bathroom was fine. It has a bar/restaurant were we ate several times and food was always plentiful and good. It's well organized and the staff is the most friendly and helpful at all times. Whenever we had a question or request they would find a solution and help immediately. We got extra service from the shuttle as it was rather far from the shops, it was given to us for free.

The showerheads in the the bathroom were not well-maintained and water was going in all directions so that the shower had a weak stream of water.

It was easy to get to and find especially since we were driving in late at night. Staff were extremely friends, food options were good (breakfast was excellent), allowed late check out with little trouble. Parking facilities and privacy were excellent. In room facilities were excellent.

The lights in the facility are very bright during the evening. I appreciate that because it increases the feeling of safety but I would invest in thicker curtains for the main windows that face the lights.

Everything was fine. The staff are friendly and helpful. The room was comfortable and spacious with a nice bathroom . Parking was easy and convenient. The bar and restaurant are pleasant with an optional outdoor option.

We stayed here on our return to Maun. We were driving at this stage, so the out of town location was fine. Without a car, it is a bit far out.

The Lodge Completely exceed our expectations. The bed was bigger all the beds we had slept on our long trip . For the money we paid it was completely more than we expected . The breakfast was equally great . We wished we had more than just a night spot . Thank you Mokoro

Nothing really for the money we paid , It would be ungrateful to point out anything unpleasant really

The rooms were well equipped and food at the restaurant was excellent. Staff were very helpful too

The hotel didn't have a doctor on call. One of us fell very sick and didn't know what to do. Finally we called India and tackled the situation

Easy access, on the main road. Easy check in and check out. Comfortable, the heater was really appreciated. I felt it was value for money.

I booked for 2 adults and 2 kids, however, our room just had one large bed, we fitted and made do. We were shown another room with 2 beds but both beds were too small. Lighting was poor.

The room was very big, so was the bed. There was a kitchen sink, microwave and fridge which was all a pleasant surprise. I appreciated the free bottle of water. Parking spot right next to my room.

The extractor in the bathroom that automatically comes on when the lights are turned on. No easy access plugs to charge phone while laying in bed. Long wait to confirm booking and sorting out payment on arrival. Wish they could have let me in my room while they sorted it out on their own. Asking me for information that I had already provided when I made the booking.

location, ambience, room facilities, food

they should have a doctor on call; one of my friends fell very sick and they couldnt bring a doctor to attend to her.

Excellent lodging.. comfortable, convenient and relaxing. Excellent staff.. Monica, Sheila, Gaone, Ben & others..

No disappointments.. but there is room for improvement

Exceptional customer service from reception to the laundry ladies. I choose mokoro lodge each time in maun because its a home away from home.

The wifi is poor and no gym facilities.