We stayed at two other hotels, Days Inn and Quality and The fairfield had the best continental breakfast. Best coffee, best choices. Natalia, the Manager, went above and beyond in her hospitality, accomodating us after I made a mistake in my booking. She made an executive decision based on reason and kindness, after she wisely asked appropriate questions that helped us tremendously. I appreciate her flexibility and understanding. I found comfort in her humanity. In a world where it often feels like people no longer think logically for themselves it was refreshing to do business with a person who behaved in such a Real World way. It was obvious she cares about others and the facility. She is a shining representative of Fairfield Inn. Fairfield would be wise to encourage her to share her customer service skills with other staff. Our experience was elevated because of her hospitality skills. I also loved the Kohler shower. Classy!

Well.....it isn't BAD, per say... but I did take a photo of our rooms "art" because it was the blandest room "art" I have ever or, probably ever will, see. The black Alphabet letters, on white background and framed horizontal color streaks. Someone in your office is very frightened by creative expression. I sent the photo to family and friends and everyone had a good laugh. :)

The employees were exceptional - friendly, professional, and very helpful with any issue we had. Breakfast was very diverse and fresh - had everything from nice individual cereals and milk to hot sausage and egg biscuits. The pool is just the right size, not too big to attract a huge crowd but not too small either.

Honestly, nothing. Everything was clean, the staff were friendly and helpful, and the facilities had everything we required for our stay. I guess one thing it's lacking is a restaurant/bar onsite, but I think *all* of the hotels in BC lack this, it's not just Fairfield.

Clean, comfortable and peaceful. We especially love Ms. Parsons, the lady that is in charge of hosting the morning breakfast. She brings so much joy and happiness to your hotel.

This time for whatever reason, the air conditioning was not working in the hallways leading to the elevators. It was very warm and humid in the hallways. Other than that everything was great.

We enjoyed every seconds of our stay, staff very friendly. Celine is a wonderful staff, the lady at the breakfast greets with passion and love, the room is so clean. We had paid to spend our work stay in another hotel but had a change of mind .

Nothing.

Location was fine.

I was told that coffee would be available 24 hours a day. It was not. A minor problemI enjoy my coffee. That is why I asked if coffee was available. however I work many nights and wanted coffee

Breakfast was great. We checked in a little earlier than the scheduled time because the room had already been cleaned and prepped for us. The lady at the front desk was super sweet & told me what was nearby to entertain my kiddo during our stay.

The restroom was clean and jus beautiful...I liked the welcome with the TV ....and how easy it was to use it

I had to remember it was a week day .and some of the amenities were different than the weekend......our trash can didn't have bags ...we used Walmart .bags...

Best hotel we've been in in the last several years: clean, very comfortable bed, great shower, all items/features worked corredctly, very good breakfast. Great experience.

nothing.

check inn staff and cleaning very nice, breakfast staff outstanding and very polite(great attitude of sunshine)

bed was not as comfortable as remembered prior to covid travels and stays at marriot

Very convenient and clean. The hostess at breakfast was so sweet and just a ray of sunshine. The kids enjoyed the pool.

It was all great