The hotel location is superb. Everything is close by: coffee shops, restaurants and groceries. Our room was super spacious and the facilities are well maintained. It has its own parking lot. So you can go from your car to your apartment safely.

I think the American breakfast they serve is basic (yogurt, slices of bread, apples and bananas). I think without much spending they could improve the customer experience. I did not care too much about this because each apartment has a full size fridge and stove. So you can store your favorite yogurt brands, prepare eggs, have tons of local fruits etc since a decent size grocery store is only two blocks away.

The rooms are old and old fashioned but very, very spacious and clean (thank you, Irene! ❤️). The water is hot. The rooftop is generous and quiet. The staff is super friendly. The location is good. It is surrounded by a nice park where people make sports, cafes, shops etc.

There is no airconditionning or heating. We were there in December so it was a bit cold. Somebody was smoking on the balcony every day and night and we had this smell in our room which was supper annoying. The breakfast is quite underwealming. The kitchen is not well equipped. The rooms have carpet which is not very hygienic and there was a smell in the room that was annoying.

Great location for World Trade Centre. Friendly staff. Big suite. Good wifi. Nice area with plenty of cafes and restaurants. Natural green wall outside balcony brings a touch of nature.

The bed was not very comfortable. The pillows were lumpy. It didn't personally bother me, but the green wall is filled with birds' nests and be prepared for chirping from 5am onwards.

We liked the apartment-style setup of this hotel which included a full kitchen, dining area, living room, etc. It was comfortable. We were traveling with our cat so we appreciated that they accepted animals for a small fee (200 MX pesos) and even had a utility area where we could put the litter box. Everything was clean and they arranged an airport pick up (big van) to pick us up with all our luggage (750 MX pesos since we had a lot of luggage). Staff was helpful and breakfast was included in the rate which was good before we traveled. Nice Italian restaurant across the street that delivered.

Everything, Rooms, location, all the building is clean and the decoration very modern and contempo. LOFT room is perfect to feel comfort and like home. All the staff is warm, kind and very nice in customer service. Great team !!!

All was good for us... I haven't any complain. I just suggest a couple of extra warm blankets specially in auttum and winter time.

Staff were helpful and accommodating. Someone was always cleaning something. Security guard on duty

Breakfast was just okay. While coffee is fresh ground, the beans tasted pretty old. Expect the same thing every day for breakfast - cold cereal, selection of breads/pastries, waffles, yogurt, banana, apple, turkey, and cheese.

The suites were spacious, clean, and very comfortable. The location was excellent, close to restaurants and parks. Staff was friendly and attentive, and the green wall and open design made the space feel fresh and relaxing.

The Wi-Fi connection was sometimes inconsistent.

We’ve been staying here for years. Impeccably clean. Lovely apartments.

Larger cups and glasses in the kitchen would be appreciated. Bed pillows are uncomfortable. The staff tries to be accommodating, but there are only one type of pillows available.

The room/suite was massive. It's truly like a small, one bedroom apartment, since it does have a completely separate bedroom, and a small, but complete kitchen. It was exactly what I needed for this stay! The location was decent too. I needed to be in that particular part of Mexico City, so from that perspective, and for this trip, it was perfect. There are plenty of restaurants around as well, which is great if you need to stay for a while. I also liked that they had a gym.

The breakfast was totally basic. There is no restaurant in the hotel, so the breakfast is just cereal, some pastries, a few cold cuts and slices of cheese, and some little pots of yogurt. For drinks you have a choice of coffee, milk or orange juice. Still... it's better than no breakfast at all, so I won't complain! It was nice to have the option.

It's really a good place to stay and get relaxed, with a big table in the suite, we can have dinner together, and had a lot of fun here, really enjoyed. Staffs are warm hearted and helped me with my delivery, however, do hope they can speak english better then we can communicate better.

breakfast is not as good as I hope, only bread and ham.