The large yard for my dog to play in and the secure parking.

It was upsetting to see the green awareness card for the environment and not washing the towels unless needed and then the cleaning staff took my towels and cloth to wash that didn’t need it. The management and the staff should get on the same page or don’t advertise the green awareness.

Really fantastic renovated hacienda. Old world charm with modern amenities. Stayed for two nights. In the centro district on a quiet street one block from countless restaurants.

The building very nice and it’s surrounding. The gardens are very nice. Quiet and comfortable.

Hot water ran out almost immediately. The toilet didn’t have water - it was fixed The AC also malfunctioned- it was fixed.

I enjoyed everything about this beautiful hotel. The manager, Bibliana, was especially helpful and made my stay very special.

I liked everything !

We really enjoyed the garden area, as we had our small dog with us. Our room was ideal, as we also had an outdoor sitting area where the dog could be. The hotel is beautiful, historic, secure, and very quiet. The bed was very comfortable, and we felt pampered.

The hotel is very close to the principal Jardin, so there are restaurants nearby. We would have liked to have a coffee bar at the hotel, but it turned out not to be a problem.

Amazing old hotel that was once a governor's residence I believe. The staff were very nice. Very quiet. Beautiful grounds

The beds were a little hard. They could use some bedside lamps and setup coffee in the rooms

Great location, near the centre and amazing staff. Loved the greenery, patio and visits from the bird. The team was very helpful and gave us great suggestions for restaurants, must see etc.

Nothing

I wanted an older place to stay, typical Mexican style not a regular hotel. met expectations.

staff neutral. could have been happier/friendlier. they have wonderful outdoor space….should use it for simple meal service.

Wonderful hotel in a breathtakingly beautiful colonial building. Lovely terrace with hammock and seating area, cozy inner courtyard, big room with beautiful decor, two balconies and huge bathroom. Quiet and peaceful. Very secure. Amazing price quality ratio. Small pool.

Beautiful garden with nice trees and decent sized personal pool

Getting in and out, had to call every time I went in or out late