I liked the breakfast which was fantastic and the location of the hotel near a shopping mall, an aquarium, a lion zoo and a theme park. The room and bathroom were very clean. I want to thank the nice lady that helped us by writing in a piece of paper translation of the incident we have in the mall nearby as my wife's wallet was stolen. We used that translation to file a police report at a nearby police station. I think her name was Riva.

We had a problem with the bathroom, the water was overflowing from the shower and we told them but it was not fixed, also they did not have any arrangements for any tourist attractions because I asked them and the only thing they had was a boat ride for 5 but we are a family of 6 so we couldn't even do that activity.

The staff was wonderful. Orhan at the "Guest Desk" helped us many times with directions and shuffling luggage.

We complained several times about the awful smell coming out of the elevator on the second floor. Some days it was disgusting and going down the hall towards the rooms. Sometimes when you entered the hotel you could smell it right away. It was truly sickening! This for sure needs to be addressed and fixed. We were there 12 days and it was 12 days of smell :-( I also like to mention that it would be even better if you would allow small domestic animals.

decoration and architecture are on point very spacious rooms amazing food and amazing location

using plastic cups in toilets lack of amenities and the absence of minibar snacks and beverages and most importantly theres no spa on the premises not even a massage service. i was promised and booked a sea view it was more of a marina view. they should pamper more their short stay guests as we dont have time to change rooms etc

“I had a wonderful stay at this hotel. The reception staff, especially SARHAT and Mr Orhan were very welcoming and professional. The check-in process was smooth, and she made sure I felt comfortable. My room was spacious, clean, and very comfortable. The overall experience was excellent, and I highly recommend this hotel. I will definitely stay here again!” Special thanks for Orhan was very helpful 👍👍👍

Nothing

From the minute you walk into this beautiful modern property, you get the best treatment starting with the professional and welcoming reception team (thank you Rahaf), the very informative and helpful concierge (thank you Orhan). You reach a room that’s very clean and welcoming with an open marina view. You can also have a delightful dining experience at both restaurants on site; The Yacht club and Hungers (thank you Erhan)

Location , clean , tasty food in yacht ristorane and man who were speaking perfect English who help me to choose food with my allergy . That’s why next day I ate again there .

I slept bed because was not pillow very soft for me . I like soft middle pillow . Plus I am triple asking and when book and when was in hotel - prepare before some plate what I can eat in breakfast , because I am allergic . Last day even asked to pepate in clear time . But again was not and workers just help me around to choose what can I eat .

Location, view, room, food, staff, activities near by, and shoppings are outstanding!

Location is far away from Taksim and history places ! I think it was normal, otherwise I will not get above mentiond features within one place.

very nice location and calm hotel to relax

the didn’t have spa or swimming pool and the hallways of the hotel rooms very hot no air conditioner

Everything. It is my second time to stay at this hotel. The staff and service were excellent. The location is amazing where you can walk to Viaport Marina and other attractions.

The lotion bottle was empty and needed to be refill.

best location in Tuzla

their choice of music at their restaurant