A magical place. We had the Carl Suite with a patio and plunge pool overlooking Gustavia Harbor. The staff could not be more friendly and accommodating! Complimentary Clicquot upon our arrival with fresh fruit and sweets. Amazing restaurant with the best pepper steak I have had in a long time. Considering the other restaurants on the island, we found the restaurant extremely reasonable. Complimentary lounge chairs at Shell Beach. I can’t think of anything that was overlooked, and this is our 9th time on the island. We have stayed pretty much everywhere and rented a number of villas and hotels. This is first class and five stars!

Very pleasant staff throughout — airport transfer, front desk, restaurant, housekeeping. Location has splendid views over Gustavia harbor, and relatively easy access to the restaurants and shops. Though the hotel is not on the beach, it is a short walk from a lovely public beach, Shell Beach at Anse de Grand Galet, where Shellona bar/restaurant is located. Breakfast food is somewhat standard, but the terrace overlooking the sea is delightful, with cool morning breezes and no direct sun.

My room had an annoying very loud periodic vibration related to the water pipes. Whenever the pressurizing pump went on, the pipes vibrated and some water was forced out of the shower head even though the valve was closed. Fortunately this didn’t occur during the night. I can’t believe I’m the first person to observe this; the hotel should solve this problem. The bathroom also had an unusual feature in that the toilet and the open shower were in the same enclosure. This meant that for hours after using the shower, I had to walk over wet floor to use the toilet.

Excellent location , the service is above and beyond from the lobby staff to the valet. The staff were very friendly and helpful. They tailored everything to my needs and expectations.

It was perfection. Gorgeous chic large room fabulous views and incredible level of service. The food was also divine and the hotel is close to a world class beach.

the room was spacious and very comfortable. the hotel beautiful and location amazing, nice view and practical neat the town and restaurants. the service and staff were incredible! and the beach exceptional too!

Everything!

There is no pool.

From the moment I booked the hotel they were in contact to ensure we had a smooth check in and everything we needed even liasing with our other Hotel to arrange transport from one hotel to another - a first class service! Romain and Matilda are a credit to the hotel along with all the other staff we came into contact with!

No improvements required!

The view can't be beat. The room was unbelievable. The staff were all incredible. We can't wait to go back. The snorkeling down at the beach was fantastic. Recommendations, reservations and ease of coming in and out of the property was on point.

It actually doesn't have anything to do with the hotel but the beach they are associated with (which is separate) did not have good service. My wife was there for almost an hour and never brought a menu that she had asked for.

The hotel and staff were amazing. Hotel was lovely and in great condition. Everyone at the hotel was available for you 24/7. We had a WhatsApp Chat with the hotel staff which assisted us with anything we wished from ice, last minute reservations, taxis, rental car, tennis lesson, a random item from connivence store, an emergency doctor appointment for an eye infection, etc etc. I think its location makes it superior to many of the other nice hotels on the island. Most of the shopping and restaurants are located in Gustavia which the hotel is only blocks away. Can’t go wrong with staying here.

Every detail was exquisite. Service, food, views, location, decor - all perfect.