This was an outstanding hotel.Absolutely luxurious. The staff were very attentive and even drove us to a local restaurant for dinner. The view from the roof top was amazing, could see Mt Fuji. We also really enjoyed the outside spa. The best place we have stayed in Japan so far.

Could not fault anything.

Stunning architecture and a beautiful property in Hokuto. The staff went over and beyond to make sure we were comfortable; they drove us to and from locations and even booked restaurants for us when requested. The breakfast was yum, the rooms were absolutely beautiful and the onsen was magical. It was a treat to be right next to the Keith Haring museum which was also fantastic.

The walks to surrounding areas can be quite far but that is just the infrastructure of Kobuchizawa. I do wish there was an in hotel cafe area and not just the whisky bar!

Truly great experience! The design of the hotel is beautiful and intriguing, the room is classy, spacious with bright opnings on nature. The private onsen is a fabulous experience (after 14 years in Japan), the diner was very good, the breakfast in the room was delicious.

Can't think of anything.

Beautiful hotel, spacious rooms with modern and stylish interior. Huge bed and very comfortable pyjamas. Staff were very kind and helpful. Dinner option A was plenty and delicious, breakfast was also very good and big! We really enjoyed the private onsen, especially the large cooler bath was perfect in summer!

Not a problem, but the road in front of the hotel was pretty busy in the morning and even though all rooms face the back, traffic was still noisy on the terrace.

Boutique, modern, spacious, open, with onsen available, entrance included to Keith Haring museum

Food perhaps could have elevated the stay, considering it is 5-star hotel. I personally like a more traditional Japanese styled food for my stay but I understand the stay itself is not traditional per say.

WONDERFUL!! People are so kind. Hot spring area was clean and organised. Room was clean, big and so pretty. We had most grateful time at HOTEL KEYFOREST HOKUTO during this trip.

Beautiful room, common space and grounds! Room amenities were fantastic and the hotel staff were incredibly helpful and friendly. Such a lovely and peaceful place to stay. Loved the view of the mountains from the rooftop.

Great facility, clean, and very comfortable. The staff is extremely helpful. My family enjoyed the onsen as well.

NA

Large rooms comfortable rooms, relaxed atmosphere, convenient location, very friendly and helpful staff, and the unique artistic themes.

The view from the hotel, esp the stars in night time, was excellent. Also, the room was very sophisticated and nice

The onsen there was not so hot maybe because of some machine trouble